HOW TO CREATE A WEB TO CASE FORM IN SALESFORCE? CASE STUDY - IN INDIA

Web-to-case allows you to get customer support requests from company’s website and turn them into cases in salesforce. These cases are automatically created from the information provided by a customer. In our online instructor led salesforce aura training classes. our experts demonstrate and share live project working, so the candidate can have a good understanding over the concepts. This can help candidate pretty much and the awareness would be much better on technical use cases and scenario based on real world challenges. This can help your organization respond to customers faster while improving your support team’s productivity. Web-to-Case offers the ability to create a simple public case submission page on your own website with your own branding and styling. We also include the case studies belong to industry scenario for the candidates so they can practice by own and if any doubts and questions they feel free to interact with trainer. Also, a better understanding for the cases and challenges that can help to improve candidate’s salesforce aura core concepts. We coming on the original topic of creating web to case form for the client or company customers. We are sharing a live demonstration video have step by step procedure for the scenario explanation, how we can create a web to case form? Web to case form works by generating a snippet of HTML. Users can categorize specific requests, assuming the customer fills out the appropriate information. For example, they may include their contact name, email, phone, subject, or description.