JOB OPENING FOR TEAM LEADER IN NOIDA

Required skills. Must have Hands on Exp in Team Handling Must have ex in Voice process Must be comfortable with Noida Location Must have excellent comm.. skills Job Description: * Ensuring all the KPI's are achieved with in TAT * Need to manage attrition * Reviewing daily performance of agents, aiming to meet high targets. * Getting backup prepared, for the team to cover the loss. * Taking care of the Quality parameters, in terms of SLA agreed by the client * SLA driven score. Salary - P.A

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