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Customer Service Responsibilities list: Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives. Inerested candidates kindly apply.

TrainersGlobe Institute is basically located in Jacksonville, FL in USA but they will provide online trainings across the globe. In our training Institute students gets hands-on experience through virtual or public classrooms or self-paced online training. We will teach Build & Release all modules like Build & Release, Build & Release and online training across the world. TrainersGlobe Institute Features 24/7 Customer support Systems Availability Lab Facility Convenient Timings Resume Preparation Mock Interview Study Material Help the students after the training also Doubts clarification thru mail, phone, or live chat Course Summary A successful Build & Release experience begins with a solid foundation. Build & Release offers training solutions designed to match customers' skill levels, learning styles and schedules. A comprehensive catalog of instructor-led and virtual classrooms and self-paced, online learning programs include real-world scenarios to give customers practical experience. Build & Release also offers certification students interested in demonstrating effective mastery of Build & Release products. Training Benefits Provide IT with the knowledge they need to design, configure and maintain their ServiceNow investment, and give users across the business the skills they need to work productively from the start. Flexible training solutions are available, including public courses for system administrators and developers, as well as custom training courses. For more information contact us Attend Build & Release Online Training Demo Session on 13th Aug @ 9.30pm EST ‪ ‬Please join my meeting from your computer, tablet or smartphone. https://global.gotomeeting.com/join/ You can also dial in using your phone. United States + Access Code: Feel free reach us on +1 , +1 Website http://trainersglobe.com/

Job responsibility:Build critical customer loyalty in an innovative, challenging, fast-paced environment Balance two important objectives—customer resolution and superior business resultsCreate team connection, provide feedback and development of the teamIdentify trends and prove them with dataEvaluate workflows and find ways for them to be more efficient and valuableLook for solutions to problems proactively and reach out to customers about potential issues before they occurTake ownership of issues and bring them to completionRefine and build new tools for providing excellent customer service more efficientlyWork alongside team serving customers while providing leadership and directionVisualize, articulate, and solve complex and uncomplicated problems and concepts and make decisions that are sensible and based on available information What You Should Already HaveAvailability to work nights and weekends Bachelor’s Degree or equivalent experience; 1-2 year experience in a customer service/call center environmentExcellent written and verbal communication skillsStrong organizational and project management skillsCRM system experienceAnalytical ability, strategic thinking, negotiating, timely decision making, functional/technical skills, knowledge of workforce management principlesWork experience in customer service management in a startupLogic-based thinking experience What We'll Set You Up WithCompetitive salary, based on experience A fulfilling, challenging adventure of a work experienceAn incredible team of hackers and hustlers

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Job description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Required Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am

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Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

No of Vacancy: 20 Required Skills: (i). Basic technical knowledge of Computers. Responsibilities: (i).Responsible to provide product information to US customers over the phone. (ii).Excellent oral & written communication skills in English. (iii).Focused towards meeting organizational objectives with a strong sense of commitment. (iv).Flexibility to work in shifts. (v).Answer inbound calls as well as assist customers who have specific inquiries. (vi).Build customers interest in the services and products offered by the company (vii).Provide personalized customer service of the highest level. (viii).Update the existing databases with changes and the status of each customer/prospective customer. (ix).Calling existing customers for the renewal of subscription. (x).Follow up with customers before the expiration of their subscription plan. (xi).Excellent communication skills. (xii).Candidate should be OK with night shifts. Salary: 15K to 35K inhand, Plus unlimited incentives. No Consultancy fee.

Paras is hiring for Customer Care Executive (CCE)/ Sr. CCE/ TL (Team Leader) for International Voice Process. Greetings from Paras Technologies. Huge opportunity for freshers and experienced to build their career and grow at Paras-the leading BPO co. in Kolkata. POSTS AVAILABLE: Customer Care Exe/ Senior Customer Exe/ Team Leader Eligibility & Desired Candidate Profile: i. Candidates must be fluent in English. ii. Candidates with experience in Voice Process will be preferred. iii. Freshers with good English communication skills are welcome SALARY: BEST IN INDUSTRY [+ UNLIMITED INCENTIVES BASED ON PERFORMANCE] Other Benefits: i. FIXED Day Shift. ii. 6 days working [SUNDAY fixed off] iii. Assured hikes for experienced and for freshers hikes will be on performance. INTERESTED CANDIDATES WHO ARE READY TO JOIN IMMEDIETLY MAY APPLY for further details cont raheel: 8296115704

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.

Job Description *Deliver service and support to end-users using and operating automated call distribution phone..software, via remote connection or over the Internet. *Follow up and make scheduled call backs to customers where necessary. *working continuously on a task until completion (or referral to third parties, if appropriate). *Should have customer service skills. *talking to clients and computer users to determine the nature of problem. *investigating, diagnosing and solving computer software and hardware fault. *solid problem solving skills with proficient attention to detail. Required Skills and Specifications: * Excellent written and verbal communication skills. * Must have an analytical bent of mind. * Excellent knowledge of basic computer skills. * Ability to take on stretch assignments and deliver under pressure. * Must be patient motivated towards work. * Willing to work independently as well as part of a team. * Comfortable to work under pressure. * Comfortable working in night shift. Required Qualification: Minimum High School qualified /passed out candidates. Maximum Qualification: Bachelor Degree. Experience:-0-2Years (Fresher’s are also WELCOME). Designation: - Customer Support Executive PRIVILEGES FOR THE EMPLOYEES:. Offer Letter will be provided on the spot (if selected).. All relevant documents including offer letter, pay slip and joining letter will be provided.. Increment based on performance after every two months.. Excellent growth opportunities. About Company:- Big link Services is a leading provider of offshore business process outsourcing solutions to the Global Organizations. Big link Services Pvt. Ltd strives to build lasting relationships with our clients based on consistent high-quality service delivery, trust, and confidence. Job Location: BIGLINK SERVICES PVT LTD CD BLOCK 16, NARAYNI BUILDING, 4TH FLOOR NEAR CITY CENTRE 1,KOL-64 Regard Almas(HR) Mob No: /

Job Summary: Welcome to one of the rising International BPO Technosolis Informatics Ltd located at heart of the city Kolkata!! We are looking for Smart & Enthusiastic candidates willing to grow their career in BPO. Designation: Customer Care Executive / Senior Customer Care Executive Experience: 0 to 1yr Shift: 9pm to 6am (Full Time) Week offs: Alternate Saturdays & Fixed Sundays. Salary: 9000/- up to 20,000/- per month (+ incentives) Required Experience, Skills and Qualifications: > Good communication skills in English. (*Mandatory*) > Comfortable to work in above Mention Shift Timings. > Candidate must be between the age of 18yrs to 30yrs. >Applicants should have basic knowledge about computers. Benefits: > Salary on time. > Attractive Incentives structures. > Fixed shifts & week offs. > Friendly working environments. Interested candidates apply immediately" Refer your friends & relatives who are willing to build their career in BPO. ** Regards, HR-Dept Technosolis Informatics Ltd.

Join us & Build your career Strong !! Customer Relationship Officer Requirement: 100 Openings (Immediate Joining) (First Come First Joining). Salary: Attractive Package + Incentive + Free Cab facility Work Location: Chennai REQUIRED SKILL SET: Fresher/Experience Good communication skills in English, Tamil and Hindi. Should be willing to work in rotational shifts (24/7) (For female: Day Shift). Should be +2 (Pass) /Diploma/Any Graduate in any discipline. Walk-in Interview Timings: 9.00 AM to 4:00 PM (Mon to Fri)

Job Description *Deliver service and support to end-users using and operating automated call distribution phone..software, via remote connection or over the Internet. *Follow up and make scheduled call backs to customers where necessary. *working continuously on a task until completion (or referral to third parties, if appropriate). *Should have customer service skills. *talking to clients and computer users to determine the nature of problem. *investigating, diagnosing and solving computer software and hardware fault. *solid problem solving skills with proficient attention to detail. Required Skills and Specifications: * Excellent written and verbal communication skills. * Must have an analytical bent of mind. * Excellent knowledge of basic computer skills. * Ability to take on stretch assignments and deliver under pressure. * Must be patient motivated towards work. * Willing to work independently as well as part of a team. * Comfortable to work under pressure. * Comfortable working in night shift. Required Qualification: Minimum High School qualified /passed out candidates. Maximum Qualification: Bachelor Degree. Experience:-0-2Years (Freshers are also WELCOME). PRIVILEGES FOR THE EMPLOYEES:. Offer Letter will be provided on the spot (if selected).. All relevant documents including offer letter, pay slip and joining letter will be provided.. Increment based on performance after every two months.. Excellent growth opportunities. About Company:- Big link Services is a leading provider of offshore business process outsourcing solutions to the Global Organizations. Big link Services Pvt. Ltd strives to build lasting relationships with our clients based on consistent high-quality service delivery, trust, and confidence. Job Location: BIGLINK SERVICES PVT LTD CD BLOCK 16, NARAYNI BUILDING, 4TH FLOOR NEAR CITY CENTRE 1,KOL-64 Regard Almas(HR) Mob No: / Email-

Position of Vacancy: 1. CSE (customer support Executive) 2. GRA (guest relationship Associate) 3. RECSA (Retail Outlet customer support associate) 4. Supervisor Staff 5. Ticketing staff Direct Hiring for Aviation Sector Direct payroll and permanent full time job. Contact for any information or schedule your interview call Ridhima Roy(HR ADMIN) Come sit for the interview in Aviation ground staff. Venue- Kolkata Fresher can apply. Candidates should carry 1 updated C.V. and 1 passport size photo. Any information you need regarding all details of interview then call Criteria of Position: You need to communication in English and Hindi,bengali Limit of age should be 18-30 years You have to be minimum 10+2 pass Higher will be applicable. Salary: 12k to 25k. Direct payroll job full time job Working hours 8 hours As per your performance your position and salary will be increment.

Our mission is to deliver optimal solutions with quality and services at reasonable prices. For us customer satisfaction is given top place. We are very friendly in our dealings to the customers and it helps us retain existing clients and expand customer circle. We always try to improve the quality of our products by exploring innovative ideas

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Lisons Build Aid Bpo Ltd Need Customer Care Execut 99IIIO2942 Day Shift Only Days Working,Two Off Both Side Cab Eligiblity:. Two Off Both Side Cab For Interview Rounds Call Now Day Shift Jobs!Leading Bank Is Hriing For... 9891788844

Job Description- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession * Act as an escalation point for client meetings for issues and concerns beyond the operations team * Analyze customer needs and feedback and ensure continuous refinements in the services offered * Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements * Handle the front end engagement for the agreement validation, possession documentation & re-sale / lease experience Loyalty & Referral Revenues: * Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects * Achieve and exceed sales targets from existing customers through relationship and loyalty management * Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers" needs Awareness about luxury brands and a good understanding of the economic environment * Possess a positive attitude and excellent interpersonal skills * Be immaculately groomed and exceptionally well presented * Display a confident, professional and welcoming personality * Demand an excellent command over the English language * Possess an eye for detail * Result-orientation Salary: Best in the industry Industry:BPO/KPO/IT/Telecom Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Assistant Manager/Manager -(NonTechnical) Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Candidate from BFSI, Aviation, Hospitality and BPO backgrounds are preferred.

GREETING FROM RAJMAHAL SILKS & TEXTILES PVT LTD!!! We are hiring for our company with best package in the Retail industry. Interested candidate kindly give a call on 7200007373/9585920808 Attracts potential customers by answering & suggesting information about our products and services through phone calls, mail or social media Proper follow-up with customer through Mails/Calls and escalation need to be done as and when required Prepare product or service reports by collecting and analyzing customer information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls and Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Keep records of customer interactions, process customer accounts and file documents Assist with placement of orders, refunds, or exchanges Take payment information and other pertinent information such as addresses and phone numbers Graduate from any stream (Completed without any backlogs) Service Approach (Humility / Humbleness / Soft Spoken) Should join immediate Good communications skills written and verbal (English & Tamil ALL THE BEST

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Are You looking for Salesforce Customer Portal? Here your search is ended. CRMJetty Salesforce WordPress Customer Portal plugin bridges WordPress and Salesforce to build a customer portal. The solution gets hosted on your secure servers. We have also added a number of enhanced functionalities to manage specific use cases to ensure the management of the portal and the portal users is easier for the Admin. Based on the default modules of the Salesforce, we have also taken the liberty to provide readily available features for your end users, too. Product Features: Role Based Accessibility Configure Module Layouts Two Factor Authentication Generate Mass Credentials Customize Portal Personalized Dashboard Secure Sign In Manage CRM Records Email Notification Knowledge Base Add-on Request Demo for Salesforce Customer Portal: https://www.crmjetty.com/salesforce-wordpress-customer-portal.htm

Greetings from Aegis Customer Support Services Pvt Ltd We are a multinational company based in almost 44 locations across 9 countries in all over the world giving customer service and support related to the need and requirement of the customers. We are currently hiring for a Voice Process and Non-Voice Process Role: Customer Service Executive for Voice and Non- Voice Process Process: Multiple Language: Hindi/English/Bengali Salary CTC: Starts from 10,000/- to 15,000/- Timing: 1 week off and 6 days working Company Transport drop facility in odd hours Location: Kolkata (salt lake) Qualification: Minimum 12th Pass Eligibility Criteria: #Good communication skills in English #Basic Computer knowledge #convincing skills and customer Orientation #Marketing skills required to grab customers Benefits: *Fixed Salary *Quarterly bonus *PF and ESIC *Friendly environment of office *Cafeteria *Transport facility from office during odd hours. ***If you come with a group of friends and people then you will get special benefits*** Fresher s and Experience both can apply For interview please feel free to call or mail us Mail @ saj.majumder@gmail.com Contact @ 8584998005

Segregating and categorically profiling your customers can help you target your campaigns and manage your customer support efforts better. Customer profiling helps businesses build strong customer relationships. Sign up for a 30 days free trial Today! Mail us @ show contact info

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Office24by7 is an software automation CRM used for providing customer services to our clients, with various types of automation through digital marketing. We aim for giving the best marketing automation to our customer. We are build for helping small and medium size businesses. Office24by7 has worked with more than 5000+ clients. https://office24by7.com/

Loyal customers are better convinced than their peers about buying from you. Retain your best customers through an engaging customer loyalty and rewards program built on an intuitive customised platform tailored for your business. Why spend more on getting new customers, when you can retain them & grow your business? As one of India's leading customer and brand loyalty programs, we tailor a mix of strategy, technology, rewards and incentives that match the costumer's needs keeping them loyal to your brand and business. We build efficient measurements within the program to offer you daily analysis of behaviours, buying recency and frequency, monetary contributions and other patterns Visit Our Website: https://loylt.works/customer-loyalty-program.html