Technical communication

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player

Technical Specialist - Customer Support (Kolkata) Positions - 1 (On Rolls) Kolkata Designation - Technical Specialist - Customer Support Location - Kolkata Department - Customer Support No of Years of Exp •3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ SkillsDiploma B.E / B.Tech CTC3 - 5 Lakh Sourcing Fee8.33% on CTC Expected DOJImmediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: •Overall 3-4 yrs of experience in technical support product training to field engineers. •Should have Strong Basic Technical Knowledge •Technical Experience on IT products. •Experience on product training like Printer /Scanner/Projectors will be preferable. •To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers •Working knowledge on printers / Projects / Scanners. •Knowledge of printing methods & technical solutions •Providing training based on field needs and the delivery of new product and technology training in support of field readiness •Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. •Prepare for client meetings and tailoring communications to address business needs of potential clients. Skills Core Skills: •Good communication & Presentation Skills •Working knowledge on Office Automation device drivers. •Knowledge of printing methods & technologies •Reporting to Senior Manager – Customer Support

Technical Specialist - Customer Support (Kolkata) Positions 1 (On Rolls) Kolkata Designation Technical Specialist - Customer Support Location Kolkata Department Customer Support No of Years of Exp • 3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies: TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ Skills Diploma B.E / B.Tech CTC 3 - 5 Lakh Sourcing Fee 8.33% on CTC Expected DOJ Immediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: • Overall 3-4 yrs of experience in technical support product training to field engineers. • Should have Strong Basic Technical Knowledge • Technical Experience on IT products. • Experience on product training like Printer /Scanner/Projectors will be preferable. • To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers • Working knowledge on printers / Projects / Scanners. • Knowledge of printing methods & technical solutions • Providing training based on field needs and the delivery of new product and technology training in support of field readiness • Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. • Prepare for client meetings and tailoring communications to address business needs of potential clients. Core Skills: • Good communication & Presentation Skills • Working knowledge on Office Automation device drivers. • Knowledge of printing methods & technologies • Reporting to Senior Manager – Customer Support

Technical Sales Executive (Inbound Voice) Experience required: 06 Month - 3 years.. Educational Qualifications: Graduate/Post Graduate (Non-Technical / Technical) Annual Salary: /- to /- per month Job Location: Delhi,Gurgaon Job Summary: 1) Handling Inbound International Voice calls. 2) Resolving the technical issues related to software /hardware for US/UK based clients. 3) Document the calls to ensure all information is captured. 4) Maintaining secrecy of data. 5) Adhere to standard operating procedures required by the process. 6) Attend briefings, trainings/refresher sessions and meetings as required. 7) Should be able to work in rotational night shifts. 8) Candidate must possess excellent verbal and written communication skills. Skills Required: a) Must have basic knowledge of desktop, laptop technical troubleshooting. b)Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista and Windows 7 c) MCSE and CCNA certification will be an advantage. d) Printers and other plug and play devices troubleshooting. Most Welcome candidate from - "Iyogi","IBM","ienergizer","dell",'hcl","wipro","W NS","PCVisor","Teleperformance","convergys","Quatr ro","support mart technical services","we24support","Futureon","vcare","pccare 247","genpact","virtual PC support","select source international",“Pantheon Info Solutions”,“One Touch Solutions”,“igennie technical”,“ Veracious Computer Solutions”,“Dialtech24x7”,“in technologies”,“aps technologies”,“Magus”,“bigtel it solution” Techvadic,Liz Infotech,My Tech Way,Tech Matrix,Xcelserv,Redical Minds,Invincibletech,Sunrice pc Support,Jinionline,Majestic Technical services, Benovillient Technologies Interested candidate Email your resume: or call me on_...thanks...Ajit Kr.

Technical Sales Executive (Inbound Voice) Experience required: 06 Month - 3 years.. Educational Qualifications: Graduate/Post Graduate (Non-Technical / Technical) Annual Salary: /- to /- per month Job Location: Noida,Delhi Job Summary: 1) Handling Inbound International Voice calls. 2) Resolving the technical issues related to software /hardware for US/UK based clients. 3) Document the calls to ensure all information is captured. 4) Maintaining secrecy of data. 5) Adhere to standard operating procedures required by the process. 6) Attend briefings, trainings/refresher sessions and meetings as required. 7) Should be able to work in rotational night shifts. 8) Candidate must possess excellent verbal and written communication skills. Skills Required: a) Must have basic knowledge of desktop, laptop technical troubleshooting. b)Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista and Windows 7 c) MCSE and CCNA certification will be an advantage. d) Printers and other plug and play devices troubleshooting. Most Welcome candidate from - "Iyogi","IBM","ienergizer","dell",'hcl","wipro","W NS","PCVisor","Teleperformance","convergys","Quatr ro","support mart technical services","we24support","Futureon","vcare","pccare 247","genpact","virtual PC support","select source international",“Pantheon Info Solutions”,“One Touch Solutions”,“igennie technical”,“ Veracious Computer Solutions”,“Dialtech24x7”,“in technologies”,“aps technologies”,“Magus”,“bigtel it solution” Techvadic,Liz Infotech,My Tech Way,Tech Matrix,Xcelserv,Redical Minds,Invincibletech,Sunrice pc Support,Jinionline,Majestic Technical services, Benovillient Technologies Interested candidate Email your resume: or call me on_...thanks...Ajit Kr.

Technical Sales/Support Executives (US Calling BPO Process) Hiring Open for Technical Support/Sales Executive for International Inbound process. Must have basic technical knowledge of Desktops,Printers & Router. Good Communication skills required Troubleshoot customers inquiries over the phone. Perform the accurate troubleshooting of technical issues. Dedicated Hardworking Experts are required to sell the products or services. Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Willing to work in night shifts Benefits: 5 days working Excellent Cash Incentives No. of Positions - 10 Salary UP to 45 k in month Contact: Brijesh sharma 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Job Type: Full-time Required experience: Min 6 months - 1 Year in BPO Required education: Graduate Job Type: Full-time Required experience: International BPO: 1 year Required education: Bachelor's Call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Email ID: brijeshhrconsultancy@gmail.com

Technical Sales/Support Executives (US Calling BPO Process) Contact: Brijesh sharma 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Hiring Open for Technical Support/Sales Executive for International Inbound process. Must have basic technical knowledge of Desktops,Printers & Router. Good Communication skills required Troubleshoot customers inquiries over the phone. Perform the accurate troubleshooting of technical issues. Dedicated Hardworking Experts are required to sell the products or services. Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Willing to work in night shifts Benefits: 5 days working Excellent Cash Incentives No. of Positions - 10 Salary UP to 45 k in month Contact: Brijesh sharma 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Job Type: Full-time Required experience: Min 6 months - 1 Year in BPO Required education: Graduate Job Type: Full-time Required experience: International BPO: 1 year Required education: Bachelor's Call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Email ID: brijeshhrconsultancy@gmail.com

Technical Sales/Support Executives (US Calling BPO Process) Contact: Brijesh sharma 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Hiring Open for Technical Support/Sales Executive for International Inbound process. •Must have basic technical knowledge of Desktops,Printers & Router. •Good Communication skills required •Troubleshoot customers inquiries over the phone. •Perform the accurate troubleshooting of technical issues. •Dedicated Hardworking Experts are required to sell the products or services. Contact: Brijesh sharma 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Position:- •AM Technical Sales •Manager •Team Leader •Technical Sales •Technical Support •Inbound Outbound Sales •Customer Service Willing to work in night shifts Benefits: 5 days working Excellent Cash Incentives No. of Positions - 10 Salary UP to 45 k in month Contact: Brijesh sharma 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Job Type: Full-time Required experience: •Min 6 months - 1 Year in BPO Required education: •Graduate Job Type: Full-time Required experience: •International BPO: 1 year Required education: •Bachelor's Call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr

Technical Sales Executive job Location: VAISALI Experience:- 0 1 Year Following are the principal roles, responsibilities and activities for this Profile: * Inbound * Identifying customer's computer/laptop related issues * Pitching for correct service plans * Converting Sales keeping in mind customer satisfaction. Requirements: * Minimum 6 months of experience in the same profile * Good English communication skills * Ready to work in a UK SHIFT, Knowledge of computer will be an add on Personality Traits: - Good communication skills with the ability to communicate (verbal and written) to all levels of the business - Self-starter who is self-motivated and highly resourceful - Team player within a rich development culture - Continually contributes to business output Working Day- Monday to Friday working. Fixed Off Saturday and Sunday. 3PM TO 12 PM FOR UK SHIFT NOTE: (FRESHER ALSO APPLY)

Technical Support for a good Anti-Virus process. Fresher is required. Candidate should have Good communication skills in English. Company will give the technical training.

Technical Support Sales Associate Hi Candidates, We Have An Urgent Requirement For Call Centers * Domestic/International BPO* Day/Night Shift. * AGE: Years. * Minimum Qualifications:- 10th To Graduation. * Full Time * Salary: 8k - 16k Incentives * Sunday Off * Languages: Hindi & English. * Freshers & Experience * Easy Selection Process, So What Are You Waiting For? Apply Now & Grab Best Opportunity To Make Your Carrier & To Improve Your Communication Skills. We've walk-ins Between AM to 5:30PM.. Interested Candidates Can Fix His/Her Appointment On A Phone Call...

Technical Support Executive Internat BPO Inbound We wanter urgent Required Call center Candidates male /Females FRESHHER AND EXPRIENCE With Good Communication Skills in English & Hindi.Work place: DELHI / NCR.. Salary: to k. APPLY NOW..... FOR MORE DETAILS CALL NOW

Technical Support Requirements in Chennai Experience:1-6 yrs Salary:k + Incentives Location:Chennai / Cochin Description: *Good communication skills. *Solving customer Queries. *Handling inbound calls. *Good knowledge of Hardware n Networking. If interested, please do contact us HR Team Poonik Technology +

Technical Problems over Phone(International) Hiring FOR FRESHERS IN BPO CALL CENTER We wanter urgent Required Call center Candidates male /Females FRESHHER AND EXPRIENCE With Good Communication Skills in English & Hindi.Work place: DELHI / NCR.. Salary: to k... HIRING IMMEDIATELY FOR MORE INFORMATION...........

Technical Helpdesk- Voice calling for Night shift Call center No of positions: 15 (Male or Female) Experience: 0 - 1.5 year Cab facility: Available. Skills: Good Communication skill (Spoken English) Location; Mohali Contact Us: kamakshi placement services - web site: www.onusservices.com mail Id: , sco no.th Floor Sector 34 (A) Chandigarh.

Technical Support(Voice) Any 9 hrs between(4.30pm-am) 0 to 1 yr in Any International calling Excellent Communication Skills Any Graduation(No Post Graduates) Salary Take Home+ Food + Performance Incentive(For Fresher) Salary Take Home+ Food + Performance Incentive(For Experienced) 2 Days off in a Week Willing to join immediately Door Step Pick up & Drop Will be Available Age Limit is 30 Job Location: Chennai

Technical Sales Executive 989I322266 we are looking for tele caller for ro service center in delhi. candidate must have good communication skill. 9891788855

Technical Support Tech Support Customer Sup 989I788844 "The Candidates For The Following Positions Are Urgently Required: 1) Customer Care Executives 2) Customer Support Associates 3) Inbound Call Center 4) Outbound Call Center Qualification:- 10Th,12Th Pass Candidates U.G & Graduate (Freshers May Also Apply) Location:- Delhi / Ncr Shifts:- Days/Rotational (24X7) / 6 Days Salary:- 7K 16K Cab:- Available Interview Timings:- 11:00 Am - 5:00 Pm (Monday To Saturday) Interested Candidates Fastest Growing Service Industry across India. Job Location:. Experience: 0 - 1 Year Experience in BPO-KPO / Call Center / Sales & Marketing / Insurance / Education etc Freshers are also welcomed. Salary: 10K - 15K per Month + Incentives & Perks. No. of Openings: 46. Attractive Personality, Energetic & Self Motivated Individuals are invited to be the Part of Well Reputed Organization belongs to the Largest Chain of Service Industry across India. Day Shifts Only for 6 Days a Week Working in Rotatory Shifts {Sunday must be a Working Day} Please let your Friends & Colleges also know about the Openings. You may also forward the References of Your Friends & Colleges (Name, Phone Number & E mail Address) to us and we'll get in touch with them at the earliest possible for us. Please feel free to call us for further Queries & Assistance. Wishing you all, a very Prosperous & Successful Career. Thanks & Regards, Requirements Qualification: 12th Passed with Excellent Command over Regional Language (Tamil/ Talgu / Kannad / Hindi) + Basic English Speaking & Writing Communication. Hindi would be an added Advantage. Graduation (Any Discipline) can also apply B E,B.Tech,MBA Candidates etc are requested NOT TO APPLY. Company Description HRs Consultant, we pride ourselves on having an eye for what our clients and candidates need. We offer an honest and o...Read More" 9891788855

Technical Sale Executive 995858I777 Job Description1 Bpo Hiring For Inbound Voice Process2 Excellent Communication In English3 Min 6 Mnths Exp In Intl Bpo4 Salary Upto 4.0 Lpa + Incentives5 Night... 9891788855

TECHNICAL SUPPORT JOBS in DELHI NCR We are hiring experienced candidates for multiple positions in Tech Support Jobs - As Specialists/Engineers for companies in Delhi – NCR. Applicants for the position should have prior expertise in Customer Service, Client Interaction, Communication, and Excel. Freshers can also opt for the position to get relevant job offers and alerts. Standards Services is one of the leading recruitment consultants in Delhi NCR. The company also offers digital marketing services to companies and clients. Contact Us: 9540970000

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

Job Description –Brijesh 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Job Location: Delhi NCR, Gurgaon, Noida, Hiring For Manager,Team Leader, Technical Sales, Technical Support, Inbound Outbound (Voice Process) for best Top 10 International BPO U.S U.K SHIFT (Voice Process) Candidates must have excellent troubleshooting skills in Windows Operating System(Win7, Vista, XP, 2000), Home Routers, Modem and Basic Hardware troubleshooting. Troubleshooting cases includes - No Internet issues, Antivirus related issues, Windows corrupted issues, Reloading windows, Email incoming outgoing issues, Browser Issues, Virus issues etc. Candidates should have excellent English communication skills. He/She should be able to speak to US/UK/ customers and handle their Technical issues with the highest degree of satisfaction over the phone. U.S U.K SHIFT (Voice Process) Position 1.Team Leader 2.Manager 3.Opps Manager 4.Technical sales 5.Technical support 6.Outbound sales 7.Customer services Excellent English communication skills is Required -Voice Technical Support: -Troubleshooting for technical issues related to computers/peripherals faced customers. -Tech Support will be primarily on software & Hardware issues - Salary:- 15K to 50K In Hand Incentive -Open for 24*7 - SPOT OFFER !! -5 Days Working Excellent English: - Call us on Brijesh Don’t Wait Direct Call me Job Location: Gurgaon, Noida, Delhi 100% sure job no charges from the candidate. Interested candidate Email your resume or kindly call me thanks.. Brijesh 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 “

Key Skills: Technical support, Good Communication, Troubleshoot over the telephone and remote, number of calls, Deliver outstanding customer service Qualification: School & Graduation > Any Graduate Specialization: Voice Process Job Function: Operations/Customer Service Industry: IT-Software Job Description Primary Skills: Troubleshoot telephone and/or email inquiries in the customer support/technical support queue Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution. Deliver outstanding customer service to direct customers in a high pace contact center environment Perform appropriate and timely troubleshooting of technical issues Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales Provide accurate technical solutions in an effort to resolve each issue upon the 1st call Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference. Desired Profile: Should possess Good Communication. Should be comfortable for night shifts Offering: Salary + cash incentives + Cabs + meals Fresher can also apply. Interested candidates call IMMEDIATELY on VWish Solution Pvt ltd Office: 4, Tower C 3rd floor DLF IT Park Chandigarh

Designation:- Technical Support Engineer - Level 1 & Level 2 (Voice Support) Roles and Responsibilities:- You would be engaged in technical troubleshooting for internal and external customers. Engaged in handling calls of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills Strong administrative skills: organized, efficient and versatile Strong customer service approach to dealing with people at all levels internal and external Skills:- Rotational Shifts Graduates fresher s with excellent communication skills. Undergraduates with min 6 months Call Center Experience 0-5 year s exp. Immediate joiners. Additional Information:- N/A Key Words: Voice, Technical Support, Tech Support, Service Desk, IT Helpdesk, Helpdesk, Networking, B2B, Technical Support Engineer, TSR, TSE, TSO, Engineer, Fresher, Call Center, BPO, Callcenter, Customer Support, Fresher. Questionnaires: N/A Interested people please revert with their profiles at or call Swetha

Department: Customer Support No. of Years of Experience: 3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted CTC: 3 To 5 Lakhs Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ Skills: Diploma B.E / B.Tech Job Responsibilities: 1) ​Overall 3-4 yrs of experience in technical support product training to field engineers. 2) Should have Strong Basic Technical Knowledge 3) Technical Experience on IT products. 4) Experience on product training like Printer /Scanner/Projectors will be preferable. 5) To provide technical support assistance & training, facilitating customer visits, and performing Products technical demonstrations that provide a competitive edge for technical service engineers 6) Working knowledge on printers / Projects / Scanners. 7) Knowledge of printing methods & technical solutions 8) Providing training based on field needs and the delivery of new product and technology training in support of field readiness 9) Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. 10) Prepare for client meetings and tailoring communications to address business needs of potential clients. Core Skills: 1) Good communication & Presentation Skills 2) Working knowledge on Office Automation device drivers. 3) Knowledge of printing methods & technologies

GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Chandigarh, Mohali and Panchkula) Join the BRAND Job Description: Technical Support Executive and Technical Sales Executive: 1. Work with international clients (US and CANADA). Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc. 2. Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc. 3. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. Job Specifications: 1.Fluent English communication skills. 2. Undergraduate/Graduate/Fresher s can apply. 3. Attention to detail. 4. Willing to work to provide. Offering: 1. SALARY + INCENTIVES FOR ALL DEPTS (BEST IN TRICITY) + CAB FACILITY 2. SALARY RANGE: (15,000 INR - 50,000 INR) Key Activities: 1. Provide technical support to international customers through REMOTE. 2. Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware etc. Experience: 0-5 years in International Process. Contact Person: Mr. Shashi Kant / Sanjeev Sharma Call: 7087216800 / 9872388183 / 01724661486 SCO: 142- 143, 1st and 2nd Level, Sector 34 A, Chandigarh.

Urgent Requirements: -------------------------------- • Job Title: Tech Support Sales Executive / Sr. Tech Support Sales Executive (Voice) • Job Description* Number of Openings: 50 Location: Noida Joining: Immediate Salary: /- to /-Per Month plus incentives Job Profile: - Handling incoming calls & selling technical support subscription plans to the customers. - Excellent communication & convincing skills with fluency in English. - Should be able to multi-task during handling a transaction (Type & Talk), Should be an avid listener. - Will be responsible for ATTAINING daily, weekly and monthly Sales Targets. - Interact with the customers to resolve their queries related with hardware/software issues. - Respond to request for support and assistance from customers. - Hands on Windows Operating System, installation and troubleshooting. - Flair & Passion for Sales. - Strong customer service skills. Job Specification: - Ability to close sales. - Excellent communication skills in English. - Should be able to engage the customer in a conversation and avoid dead air on calls. - Accurately capturing required customer details in CRM. - A high degree of self-motivation and drive. - Ability to work both, independently and as part of a team. - Meet Call Quality requirements as outlined via Call Monitoring Guidelines. Requires maintaining 100% Sales Compliance as per Sales Compliance Guidelines. - Adequate working knowledge of Anti-Virus, Spyware, Trojans, Malwares. - Must have good working & operational knowledge of at least 1 of the following: Antivirus Software (McAfee/Symantec/Trend Micro etc.) - Advance operational/troubleshooting skills (for at least one the following): - Computer Desktop/Laptop operations along with peripherals (Printers, Scanners, USB Drives) - Advanced Knowledge of the Operating systems: Windows 7, Windows , XP Home, XP Pro (Set-Up, Install, Re-Install, and Recovery). - Virus/Spyware/Malware eradication including Manual Virus removal. - Basic Networking Concepts (Wireless Set-Up & Configuration & Internet Connectivity). Other Details: Shift Timing: 8.30 PM to 5.30 AM Cab Facility: Provided, Delhi, Noida, Ghaziabad Meals: Provided Working Days: 5 days working with fixed offs Qualification: Graduate/Under Graduate in any discipline Experience: • Industry of the Employer: BPO / Call Center • Total Experience: 0 Yr to 5 Yrs • Annual Salary Offered: Rs 1.2 Lakh / Yr to Rs 5.00 Lakh / Yr • Location of the Job: Noida • Job Type: Full Time • Shift Type:Night

As per our telephonic conversation, I am sending you the requirements for International BPO. We are hiring candidates for Technical Support and Technical Sales Executive for both Inbound and Outbound for all the mentioned Departments. We need Active candidates who are looking for a stable job and are willing to show up their skills. Candidate Should have excellent Communication skills. Should be ready for rotational shifts. Freshers can apply. Prior experience will be considered. Computer knowledge is must. Unlimited Incentives Technical Sales Executive (10)- Inbound Technical Sales Executive (10)-Outbound Month Incentive + Daily Incentive Salary: Rs to Rs PM Contact us: kamakshi placement services - web site: www.onusservices.com mail Id: , sco no.th Floor Sector 34 (A) Chandigarh.

Required Skills: * Basic technical knowledge of Computers. * Basic Knowledge of MS Outlook troubleshooting, ISP, Internet. Responsibilities: *Responsible to provide technical support assistance to US customers over the phone & pitch in for new software & services. *Excellent oral & written communication skills in English. *Focused towards meeting organizational objectives with a strong sense of commitment. *Flexibility to work in shifts. *Answer inbound calls as well as assist customers who have specific inquiries. *Build customers interest in the services and products offered by the company *Provide personalized customer service of the highest level. *Update the existing databases with changes and the status of each customer/prospective customer. *Calling existing customers for a routine computer health check and propose the renewal of subscription. *Follow up with customers before the expiration of their subscription plan. *Excellent communication skills. *Candidate should be OK with night shifts. Salary: 1.2 LPA to 3.00 LPA

Job Location: Himayat Nagar, Secunderabad Shift: Day Opening: Urgent Technology: Web Technologies, Java &.Net, Open Source Technology. Job Description: - Conducts computer training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks. - Designs computer training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy. - Maintains safe and healthy training environment by following organization standards and legal regulations. - Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes. - Maintains quality service by establishing and enforcing organization standards. - Evaluates training by evaluating effectiveness of training to specific job applications. - Maintains technical knowledge by attending educational workshops; reviewing publications. - Contributes to team effort by accomplishing related results as needed. - Conducts computer training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks. - Designs computer training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy. - Maintains safe and healthy training environment by following organization standards and legal regulations. - Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes. - Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. - Maintains quality service by establishing and enforcing organization standards. - Evaluates training by evaluating effectiveness of training to specific job applications. - Maintains technical knowledge by attending educational workshops; reviewing publications. - Contributes to team effort by accomplishing related results as needed. Technical Trainer Skills and Qualifications: Presentation Skills, Written Communication, Training, Training Management, Self-Development, Technical Leadership, Presenting Technical Information, Self-Confidence