URGENT VACANCY FOR NON VOICE PROCESS IN INDIA

Non-Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees sitting behind a desk and fulfilling duties the customer may not see.... Some non-voice employees interact with customers via email & chat support but not by phone. Voice BPO will be in charge of answering calls and speaking directly to customers. This is further split into 2 categories: Inbound support outsourcing: Inbound support outsourcing is a process in which agents take the calls of clients or customers on behalf of a business or client.