VACANCYFORSUPERVISOR &TECHNICIAN URGENTLY IN MACTECHNOLOGIES IN INDIA

SUPERVISOR - (MORE THAN 8-9MONTHS EXP. IN A REPUTED BPO BRAND IN KOLKATA) **JUNIOR TECHNICIAN (MORE THAN 4-5MONTHS EXP. IN A REPUTED BPO) **SENIOR TECHNICIAN (MORE THAN 8-9MONTHS EXP. IN A REPUTED BPO) Be available to affect the entirety of the team's operations. Manage by walking around. Be visible to answer questions. Take calls that your agents can't handle and be available when an agent appears to need assistance. Monitor queue and track outbound call. Keep agents aware of outbound calls, calls waiting, abandonment rate, etc. Motivate and encourage agents through positive communication and feedback SALARY:- It's negotiable as per industry standard. (There are no bindings for right candidates) If interested then please call Call me @