CALL CENTRE EXECUTIVE OPENING IN INDIA

Call Centre Executive - Pune - Pune, Maharashtra To handle both inbound & outbound calls To transfer the incoming calls to the correct extension. Proper diversion or handling of calls in case the person is not available. Customer Feedback Entry in CMS. Responsible for calls on IVR Responsible for Daily call Responsible for daily handover report to HOD Responsible for field Report Pan India monitor, triage and escalate all customer problems. Maintaining secrecy of data. Any Graduate - Any Specialization, Graduation Not Required Interview Venue-Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. Thanks & Regards, HR snehal