FRONT OFFICE EXECUTIVE REQUIRED IN SINGAPORE HOTELS IN INDIA

Job Description: Meets and greets all guests and assists with registrations. Ensures the strict control of room keys. Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. Prepares welcome cards and keys for arrival FIT guests. Ensures accurate knowledge of hotels and the tourism in the city / country. Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Supports and embraces the spirit of We work through Teams. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. Ensures that all guest details are entered correctly in accordance with the principles of clean data. Ensure maximum enrolments for Gold Passport, in order to help increase repeat business Call: Yes 2 Abroad -