KAPTURE - CRM SOFTWARE COMPANY - SMALL BIZ ADS IN INDIA

Kapture CRM is a cloud customer support automation platform. Kapture is highly scalable and configurable to meet the needs of growing customer-facing enterprises. We have our presence in over 12 countries and serve more than 700 companies. Our intuitive CRM platform adds context and intelligence to customer service. 1. Lead management and nourishing – Kapture CRM allows you to build in-depth customer profiles that throw light into actual customer requirements and needs. 2. Multiple cloud sales tools - Kapture’s sales tools include a sales tracking system, Automated DSR, GPS sales management, etc. 3. Intelligent ticket management - Kapture CRM can organize, assess, route and even resolve customer tickets intelligently in real-time. 4. Omnichannel support - Deploy Kapture across multiple communication platforms (email, call, social media, etc) to seamlessly engage with customers. 6. Mobility-first application helps you create more efficient and productive workflows. Kapture CRM helps you achieve the following benefits. More lead conversions Easy ticket resolutions Increased agent productivity Maximized revenue and reduced operational costs Increased customer satisfaction rates Customer data management All in all, Kapture CRM enables you to run the most optimal form of your business. Kapture CRM’s customized modules are used widely across different industry verticals such as FMCG, Healthcare, Internet Companies, Education, Real Estate, and more.