LOOKING FOR TECHNICAL SUPPORT EXECUTIVE IN AN IT FIRM, DELHI IN INDIA

Job Responsibilities: Serves customers by providing product and service information; resolving product and service problems. Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking. Experience- 0.6 month to 2 year. Salary- to . Shift timing- 8:30 P.m. to 5:30 A.m. Pick & drop facility also provided. Interested Candidate contact us soon.