Support team

Looking for Technical Support Team for International BPO for night shift. Eligibility will be English communication & fluency.

Requirement of Online Administrative Support (Team Leader) Skills: Cold calling experience needed, Excellent English Communication Skills, Speaking, Reading and Writing, Good leadership skills, Fast Learner, Technical Background, knowledge of facebook and twitter For more information contact at: A.K Job Solution.. Sco No G,F. Office No: 3. Sector 34 A, Chandigarh Mobile: ,

Investigate and resolve problems including liaising with other systems if needed. Carry out regular operational checks for all key systems to ensure that scheduled processes complete successfully and in a timely manner. Perform recovery actions as necessary. Manage system incidents providing timely escalation/recovery actions and management communication. Implement changes with necessary assistance from developers and other IT teams as on required. Document all incidents and produce/contribute to the production of regular management reporting. Document all solutions and share information across the Support team. Ensure all service level agreements are met for user requests. Ensure checks are undertaken on systems to confirm business availability. Resolve issues raised as alerts and follow the correct resolution procedures, escalating as required. Investigate any outages/issues with the production system to identify the underlying issue. Provide a proactive approach to supporting the production environment. Involvement in automation activities of regular tasks aiming at process improvements. Build and maintain the run books for key activities such as DR, FTS. Troubleshooting technical problems. Regular progress updates to the line manager as per frequency agreed.

Greetings from Elagoon Business Solutions PVT LTD! Elagoon is hiring for Freshers In International Voice Process (CCE/Sr. CCE) Kindly find the below mentioned criteria of the Job profile: - Hiring for in International Voice Processes - Should be excellent in English communication - Fresher with good English communication can apply for Job role - Fixed salary + lucrative incentives - Should be flexible in night shifts as we are hiring for US campaign only (those who are not flexible with night shifts are not eligible to apply for the job) - Drop facility will be given - 5 working days in a week, Saturdays and Sundays will be fixed off - Assured hikes for experienced candidates - Immediate Joining - Candidates who are pursuing any kind of regular courses are not eligible to apply for the designations Job location- Kolkata (Salt lake Sector V, right beside Technopolis) Contact Person- HR Shrishmi Basu (8585024490) Time: Monday to Friday (11 AM- 06 PM)

Elagoon Business Solutions Pvt. Ltd.!!! Customer Care Executive / Sr. CCE Profiles in an International BPO. CONTACT - HR Sreejita (8585024493) Responsibilities and Duties - Interacting with customers over call. - Managing customer service inquiries. - Assessing customers need to achieve satisfaction. - Convey accurate and required information to the customers. Required Experience, Skills and Qualifications - Fluency in English communication is mandatory. - Flexible with night shifts (Home drop facility available). - Five days working in a week (Saturday & Sunday fixed off). - Fixed salary with lucrative incentives. -Direct Company Benefits - Home drop facility provided. - Five days working in a week. - Saturday & Sunday fixed off. - Fixed salary on 1st of every month. - Huge incentives. CONTACT - HR Sreejita (8585024493)

Team Leader, Trainer, Quality Business Development Executive, other support staffs * For our leading BPO Sector (Domestic & international) * experience in relevant 1-3yrs * location chennai

Team Leader, Trainer, Quality, BDE, other support staf * experience in relevant 1-3yrs *Age limit 33yrs call

Graduates in any Discipline • Minimum 2-3 yrs of experience in customer support process including a min 1.5 yrs of managing team • Fluency in English+Regional (Preferred) • Management of daily activities of a team of Voice/Service Request mgt agents • Telecom Industry Experience would be preffered • Ensures achievement of all system, team and individual Tech Support goals and standards • Manages Key performance indicators • Responsible for administrative aspects including reporting • Superior communication (oral, written), presentation, and interpersonal skills • Proficiency in Call center & Tech Support applications, Work-force management applications, Quality tools and technologies, and other related Call Center/Tech Support software

Warm Greeting from "HINDUJA GLOBAL SOLUTION"..!! Great opportunity for BPO professionals..?? Huge openings available for TEAM LEADER / QUALITY ANALYST / TRAINER in Voice outbound process..!! DIAL-+91- Please find the below job description for our domestic / international openings for TEAM LEADER / QUALITY ANALYST / TRAINER position. International / Domestic Process: - Type of program: Customer Support / Technical Support (Outbound Voice Process) Qualification & Experience: - PUC / Diploma / Graduate / PG With BPO Experience. - Minimum 2 of Experience is mandatory in Sales (Outbound). Requirements: - Excellent Communication skills in English both written and verbal. Package: - For QA / Sr.QA: Upto 3.5L PA - For TL / Sr.TL: Upto 4L PA - For Trainer / Sr. Trainer: Upto 4L PA Shifts: - Predominantly Day shift Round of interview: 1. HR round 2.Manager F2F Walk in B/W: A.M- 4.00 P.M (MONDAY -FRIDAY) Interview going on daily basis…!!!! VENUE  HINDUJA GLOBAL SOLUTION Ground Floor, AMR TECH PARK, Jam Cracker Building, Behind IBIS Hotel, Bommanahalli, Bangalore- THANKS & REGARDS, RAAJ Sr. EXECUTIVE - TA

Graduate or PG. Minimum 3-4 years of CC experience. 1 year in the role of TL. Should be able to manage team. Good Communication skills. Analytical in nature. Should be from e-commerce industry and preferably from customer service background 1. Proactively manage team members. 2. Ensure defined SLA deliverables are met for the team. 3. Bring in continuous improvement on productivity and quality for process being managed. 4. Control team attritions 5. Efficient roster management for continuous service round the clock for Customer Service Team. 6. Maintenance of SOP and other process documents

Urgent Vacancy for International inbound caller Techsupport.We are looking for callers or a team who can work inbound/outbound tech support call.fix salary from 15000 to 30000 per month plus huge incentives on per sale. Stable and secure company. for experience and qualified candidate salary even offered on weekly basis...and incentives on every week So hurry!!!!!use this perfect opportunity....and get yourself a stable Job with high commissions Calll or drop your cv NOw!!!!! nine-eight-zer0-f0ur-zer0-five seven-nine-zer0 seven Desired Candidate Profile / Eligibility Criteria: 1. Age: Not less than 18 yrs. 2. Education: Minimum 10+ 3. Must possess Excellent English Communication Skills. 4. Must be Computer Savvy. 5. Fixed Shifts. 6. Minimal Notice period: We want you to join asap. 7. We welcome Experienced International BPO Executives, even Freshers Compensation & Benefits: Fixed Salary. Fixed Shift Timings. Fixed Week Offs. Joining/ Performance Bonus. Traveling Allowances. Attractive Monthly Incentives. Numerous Spot Incentives. Blend of both National and International Holidays during tenure. Salary within 1st week of every Month email: sanjeevtechnologies@gmail.com

Minimum 3 years experience in Team Leading and 1 year in telesales. Excellent sales and negotiation skills Excellent communication and 'people skills' Good planning and organizational skills The ability to work calmly under pressure Meeting Sales Goals, Negotiation, Selling to Customer Needs, Sales Planning, Building Relationships, Managing Processes, Market Knowledge. Salary: 28k Role: Team Leading Location: Delhi/NCR Key Skills: Training Team Leading Teams leader customer support Customer servicing Telesales BPO and call Centre Desired Candidate Profile Education-Graduate Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

Centre for Fundraising (CFF) is India's leading management consulting firm providing fundraising solutions to the Non Profit organizations. CFF offers complete set of fundraising support right from strategizing, planning, implementation, execution to evaluation. We work with NGOs in recruiting the right talent for their fundraising team and develop customized training module for helping them grow in the job. CFF works with Indian companies and multinational corporations with business interests in India to help them pick up the most suitable non- profit organization for awarding grants and executing their CSR initiatives. Desired Candidate Profile: Result Oriented and growth driven.Accountable for high performance results.Ethical and transparent in conduct with a pleasing personality.Ambitious for growth with excellent communications skills.Understanding of Development Sector Job Description: Fundraising from Individuals, SMEs and high net worth Individuals.(B2B/B2C)Get trained as per the Fundraising system for top International development organization, with offices across the world.Face to Face Fundraising. Communicate accurately the vision, mission and activities of the organization.Convert Potential Donors to Donors and subsequently handle donor queries To ensure donor servicing is of desired standards Perform duties assigned by the manager. Salary: Rupees (Fixed Salary + Attractive Incentives). No shifts. Excellent work culture. Growth & Promotions: Salary increment and promotions in every 6 months Interiew Venue: Centre for Fundraising No 216, Old st Floor, Wheeler Road Extn., St.Thomas Town Post, Bangalore - (India) The desired and the interested Candidates are required to contact us on 080- If any query please feel free to contact in between 10 am to 5 pm or mail your profile Contact person: Ms. Jessy

Greet or assist all visitors and guest Receive, direct and relay telephone messages Re-direct calls as appropriate and take adequate messages when required Assist in the planning and preparation of meetings, conferences and conference telephone calls Respond to public inquiries Answer all incoming calls and handle callers inquiries whenever possible Maintain the general filing system and file all correspondence Assist the all staff as requested Provide administrative services Stationary (Ordering, stocking, and distributing office supplies) Preparing Invoices Travel desk Support required Courier inward and outward detail to be Maintained. Employees Uniform Issuing process Guest Arrival details to be maintained General Administration support required. Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

We’re looking for motivated, high-energy students to be a part of our flexible Brand Ambassador program and help expand our brand recognition among students and organizations. Perks- Great Resume Building OpportunityLearn how to implement marketing StrategiesNetworkingExperience Qualification- Self motivator and a Self Starter active on Social Networking Sites.(Facebook, Twitter)  If you are interested, Apply.Role: Perform analysis of marketing and sales dataSeek and analyze competitor marketing and sales materials both on and offline. Provide support to social media efforts, Website and social media optimization Requirements: Good understanding of youth markets.Role: Online outreach and promotion using Facebook, MySpace, LinkedIn, Twitter, and moreRequirements: Good understanding of youth markets.Role: Monitor and post on blogs, forums, and social networks Online outreach and promotion using Facebook, MySpace, LinkedIn, Twitter, and more Website and social media optimization Role: Online outreach and promotion using Facebook, MySpace, LinkedIn, Twitter, and more Website and social media optimizationRequirements: of experience on the Web Good understanding of youth markets.Role: Monitor and post on blogs, forums, and social networksOnline outreach and promotion using Facebook, MySpace, LinkedIn, Twitter, and moreWebsite and social media optimizationKeyword analysisRequirements: of experience on the Web Good understanding of youth markets.

Permanent Graduate Desirable worked in Healthcare/ Diagnostics in Same role Experience of Handling Customer support in supervisory role for 2-3 Yrs. Eligible Freshers may be considered

24 / 7 Field Support Handling Field Engineers Coordinating with Engineer and Customer Updating reports Coordinating with HO

We are looking for young and ambitious people to work with a fast growing startup to join our Business Support Team. You will be working as Business Support team member to interact with our users and businesses and solve user queries. Our Business support team  help users on our platform and provide solutions to their queries. We are looking for people who enjoy working in a team and are always ready to help. If you love problem solving, love to chat talk and interact then this role is for you! Location:- West Delhi (Janakpuri)

Looking For Simple Java/ J2EE developers and working knowledge on support / Production support/ Application support. Person will be working as developer and also in support Team of GS proprietary applications on production environment (real time). Apply hands-on technical expertise in production support of mission critical process flows and applications. Good debugging skills in any leading programming language Java / J2EE. Works as part of a close-knit team to provide production support and efficiency/optimization tools for multiple teams within Securities Division Technology. interview 1st telephonic followed by F2F during week days. no weekend interview

For reliable and comprehensive support, ESDS Software Solution offers SAP BASIS Support for seamless maintenance and lifecycle administration of SAP infrastructure. Our dedicated SAP BASIS Support team acts as a true single point of contact and takes care of end-to-end elements such as implementation, maintenance, monitoring and up-gradation of SAP system. Why choose ESDS? 1. Experienced and Dedicated SAP support team 2. On-Demand support 3. Certified BASIS Administrators 4. Single Point of Contact for any queries 5. Best SAP Application Security 6. Quick and faster incident resolution Types of Services included 1. SAP BASIS Administration 2. SAP Monitoring & Reporting 3. Backup & Restore 4. SAP Upgradation and Migration 5. Database Management 6. Maintenance 7. Cluster Setup & Management 8. Change Management Exclusive Offer only for You! You are our esteemed customer and so we have come up with a limited period offer exclusively for you. ESDS offers a minimum 20% OFF on your existing billing when you avail complete suite of SAP BASIS Support.

Candidate Profile: Should be a graduate. Minimum 4 years of overall experience in BPO environment with Team Leader experience of minimum 2 year. Experience in Enterprise Management is must. Good Communication. Prior Experience in storage domain is preferred. Ability to work under pressure and should have good people management skills. Role & Responsibilities: 1. Handling the technical support team for Netapp storage domain 2.Handling Client's escalations, client's call. 3.Updating the team with business related updates. 4.Managing a team of around 10 to 15 engineers who are working on storage product support. Contact: Sandeep 9740392043

​This company are a world leading manufacturer in the digital print and graphics market. Since establishment they have shown consistent growth and expansion, thus emphasising their stance as the best in the business. Due to this ongoing success, they now require a Technical Support Advisor to join their team. In this role you play a key part in the 1st line support team, assisting customers through answering technical quires and offering product support and knowledge. Full training will be provided on specific company products. This is a great opportunity for someone who enjoys technical work and is looking to build a career in a technical and customer service environment. The role: *1st line support on company products *Customer service office environment *Full training and development opportunities The person: *Technical or engineering background *Customer service experience *Looking for a career with training and development​ Location: chennai Role: Tellecaller Regards, Rithik HR Recruiter 7448579492

Being a part of the team and defining your role as a technical support associate and technical support executive, you must be efficient to understand and troubleshoot the customers concerns on call and offer them the company’s annual service plan and software to buy. You must be prompt in meeting the target by getting more conversions of sales. Job responsibilities: -Take Inbound Calls (US) associated with computers -Engagement of customers telephonic-ally to know about the computer related issues -Proper address of customer’s issues with windows laptops and MAC devices -Troubleshooting the issues instantly related to error codes or black screen As a part of technical support team, you are expected to: -Provide recommendation to get technical help with easy steps handling inbound calls -Convert a random caller to a permanent customer offering him immediate support through soft selling skills Job Details: -6 Working Days -Shift Timings: Night shift (US) 8:30 PM to 5:30 AM -Salary Credit Date: 10th of every month -Increment: After 6 months(based on your performance) -Referral and Joining Bonus -Unlimited Incentive -Spot Joining You are an eligible candidate for the post if: -You have 1 year of experience in International Outbound / Inbound tech process -Experience to take payments and pitch the plan with closing of a sale -Knowledge of troubleshooting technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc -Experience in taking PPC Calls

We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538

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IMMEDIATE INTERVIEWS:: CONTACT: We are currently placing for Call Center Representatives: Need a career change? Need a fresh start? For the right individuals, we have both salary high performance commission positions available with bonuses. If you have the right attitude customer support, WE WANT YOU!! We are experiencing heavy growth and need customer support executives immediately to fill open positions. We are currently looking for reps for our new Coimbatore office. No Experience, No Problem, We provide Full Training. WHAT WE DO - Inbound and Outbound contact center - Reaching out to a variety of customers/lenders - Handle all call with professionalism and courtesy - Develop a working knowledge of products and services QUALIFICATIONS – COMPETENCIES - REQUIRMENTS: - Any degree/Equivalent - Ability to multi-task - Strong attention to detail - Ability to effectively communicate in English, in person as well as by phone and email. - Ability to present, pitch and deliver brief customer orientations on consistent basis. - Ability to work with minimal supervision after training has been completed. - Must have a pleasant and empathic demeanor. - Must be neat and have the ability to represent yourself and the company. - Applicants with experience in the service and sales industry will be highly considered. - No general experience required just enjoy helping and speaking to people. JOB DESCRIPTION: Job Title: Customer care Executive Job Location: Gandhi Park-Coimbatore- India Employment Areas: Customer Care Employment Type: Full Time- Salary: Upto WHAT WE OFFER: And here's the important stuff- provides our associates with: -An excellent compensation package, with secured and guaranteed earnings - High performance based rewards and award - Advancement and Career Opportunities- Employee Rewards and Awards - Excellent new employee training and on boarding orientation. - Relaxed and comfortable work environment.- Dedicated support team that ensures your work is completed so you can focus on client interactions.- FUN AT WORK: Soothing Environment with Various physical/Mind Games to keep Adrenaline rushing. Connect 4 Squap Indoor Golf Card Games Chess Carom CONTACT:

We introduce ourselves, an upcoming Human Resource Management company in the field of Recruitments and selection and Human resource Management based at jaipur. HR Support has the expertise and experience to provide your organization with personalized service and customized solutions that surpass your satisfaction. Our goal is to provide cost-effective solutions to our clients while maintaining the highest standard of quality in Human Resource Management. We have our own large computerized database of professional candidates across the various functional streams. We are confident that we can fulfill your company requirements. It will be our privilege to server your company. with best regards !! Hr Support Team

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Job Title Urgent requirement for Technical Sales Technical Support Team Leader Manager Customer service for voice in International BPO. Brijesh sharma 9554407543 / 9911755650 Locational Gurgaon, Delhi NCR, Noida Job Description: Voice process (Inbound Process) Receive calls from customers to resolve their issues Reply to customers and address their concerns Communicate with the client via phone to discuss ongoing issues Handling customer queries and solving them effectively. Good career growth Competency Requirements: Excellent communication skills in English (both verbal and written) Basic knowledge of computers and Internet Willingness to work 24 /7 Working days: 5 days a week Work Experience: Fresher / Experienced Job Qualification: Graduate / Undergraduate with experience. Employee Benefits like: Free Pick & Drop Performance Incentives Shift Allowances You can reach Brijesh @ 9554407543 / 9911755650 or mail your cv If you/your friend searching International Voice Job contact me/share my no. with them. NOTE: If the Job Offer does not match your criteria, Please ignore and pass it on to your friends. Regards Brijesh sharma HR signature staff Salary:INR 2,00,000 - 5,00,000 P.A Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Keyskills International BPO Customer Service Voice Process International Voice Inbound Process Process Calling Communication Skills Handling Customer Queries Employee Benefits bpo cce Desired Candidate Profile excellent communication skills in english required. comfortable with rotational shift 24*7. garduate/undergarduate ecperienced and fresher can apply. hiring for top international bpo and captive nit. call Brijesh sharma 9554407543 / 9911755650