Agents customer

Customer Sales and Service representatives provide front line and service to customers via calls. These agents are responsible for maintaining high standards of performance. Essential Duties and Responsibilities: - Ability to handle customer and service calls. - Ability to work in a fast-paced, multi-skill work environment. - Ability to process continual workload for extended periods in assigned area. - Ability to provide a consistently high level of quality customer service. - Ability to process customer sales orders. - Ability to maximize sales opportunities by offering customer upsells - Timeliness and ability to adhere to assigned schedule segments. - Ability to meet and sustain minimum performance, attendance, and behavioral standards. - Ability to remain current with new customer sales and service procedures. - Ability to work at night hours - Ability to perform other duties such as outbound telephone, inbound email and white-mail services (when/if assigned). - Respond to customer inquires through inbound eMail contact from current and prospective customers. Knowledge, Skills and Abilities: - Graduate or Non-Graduate with very good english speaking skills - Oral Communication Skills Rate and clarity of speech, tone and inflection and grammar - Written Communications Spelling Skills, grammar and legible handwriting - Composure Ability to work in high paced environment and competently service customers - Adaptability Ability to handle change in routine or work rules and available to accommodate flexible work hours - Customer Focus Oriented to serving the customer - Ability to work independently as well as being a team player - Multi-task oriented - Sales Skills Prior experience preferred - Problem Solving Skills - Positive attitude Desired Profile 1) Must be very Fluent Over English 2) Able to tork at night Shift Only 3) Interviews Time: Pm to pm Education: UG -Any Graduate - Any Specialization, Graduation Not Required BTS HUB Pvt Ltd, 11-Daga Layout, North Ambazari Rd Corporation Colony, Gandhi Nagar Nagpur, Beside to Port "O" Gomez Restaurant Nagpur-33 Maharashtra. Contact:

Dear Candidate, Greetings from Solution RPO Services...! Urgent Requirement for Customer Care Representative Part time / full time male/female candidates (Agents closers and team leader) for bpo and call center campaigns for us and uk shift. Post: 50 candidates (calling agents) Post: 05 candidates (closers / Team leader) Campaign: lead generation and sales campaigns Eligibility: - Experience: 6 Month to 5 year (Freshers can also apply) - Any education - verbal english communication skill Kindly Send your updated resume on or can tact on If you are interested in the above profile. Job Location: Ahmedabad

Looking for Agents to work on commission basis for prospecting Customers for Life Insurance and/or Mediclaim. Candidates can work as per their own schedule. Interested candidates can Call / Whatsapp at: +91 87774 37039.

Greetings from Poonik Technology! Customer Relation Executive Required Experience:1-6yrs Salary:k BPO Agents with one year experience can apply If interested in the above profile, Poonik Technology

Dear Candidates, We are hiring customer care executives for an International BPO. We are hiring for NIGHT Shifts. We are dialing for Tech support process, which is Outbound Process. Candidates should have good communication in English and should have good conversion skills. If any candidates are having an experience in tech support outbound they can join with good salary package. Fresher s can also apply - salary start from /- to /- per month Experience candidate s salary will be depending on their last drawn salary and on their experience. Qualification: 12th must High incentive structures Voice process Preference of least 3 to 6 months of Experience. Shifts timing: US: 9.30 pm to 6.30 am THOSE WHO HAVE GOOD COMMUNICATION IN ENGLISH CAN APPLY. YOU CAN REACH US DIAL: FOR AN INTERVIEW.

This is a semi-voice process, where the agents are supposed to listen to customers in the US and respond using a set of keys, not needed to speak.

Winmark international. Looking for Voice Agents With Medium Communication Skills company on Urgent Basis... freshers or experienced can contact us preferably Malayalai candidates Work Location: Alandur Shift: Pure Day Shift Work Hours: 9.30 to 6 pm Salary: 10k to 25 k

Customer Care Executive 350+ 100+ TELUGU REQUIRED URGENTLY Eligibility Criteria Videocon D2H Process salary and shift details Education: PUC PASS For VD2H Age: 18 yrs -32 Languages Required English + Kannada 50 Tamil 50 Malayalam 20 Telugu 100+ Salary (CTC & Take Home) FRESHERS CTC Rs 7000/- Take Home 6240 + Night allowance for boys (Rs 1300/- Shift after 11.00Pm In Night) + incentives Salary (CTC & Take Home) EXPERIANCE CTC RS 7500/- Take Home 6500 + Night allowance for boys (Rs 1300/-(50rs*26days) Shift after 11.00Pm logout In Night) + incentives Shifts For Girls Rotational in day shifts till 6am -8pm/split shift 2400 extra Shifts For Boys Rotational Shifts As per requirement No of Agents required: Inbound: 370 Week Offs- Rotational Rotational Off depending on Process and Business requirement. Eligibility Criteria Vijaya Bank Inbound / Out bound Collection Process salary and shift details Education: Any graduation PASS For Vijaya Bank Age: 18 yrs -32 Languages Required English + Kannada 25 Hindi 50 Salary (CTC & Take Home) FRESHERS CTC Rs 8000/- Take Home 7100 + Night allowance for boys (Rs 1300/- (50*26days)Shift after 11.00Pm logout In Night) Salary (CTC & Take Home) EXPERIENCE CTC RS 9800-11000/- Take Home 8500-9800 + Incentives + Night allowance for boys (Rs 1300/- Shift after 11.00Pm In Night) Shifts For Girls Rotational in day shifts till 6am -8pm Shifts For Boys Rotational Shifts As per requirement No of Agents required: Inbound: 100 Week Offs- Rotational Rotational Off depending on Process and Business requirement. Eligibility Criteria IFCCO TYOKO Process salary and shift details Education: PUC PASS For IFCCO TYOKO Age: 18 yrs -32 Languages Required English + Hindi- 10 Tamil -15 Telugu-15 Kannada-15 Salary (CTC & Take Home) FRESHERS CTC Rs 7500/- Take Home 6500 Salary (CTC & Take Home) EXPERIANCE CTC RS 8500/- Take Home 7500 OR CTC 9000/- TAKE HOME 8100/- Shifts For Girls Rotational in day shifts till 6am -8pm Shifts For Boys Rotational Shifts As per requirement No of Agents required: Outbound: 175 Week Offs- Rotational Rotational Off depending on Process and Business requirement.

The software of Call Center Customer Relationship Management helps the agents of call centers to acquire correct knowledge and information details of customers’ background. Ithelps the agents to provide the customers with the best service experience. During the support from the call center agents, the customers receive relevant and up-to-date information. The agents offer real-time, customized experience to the customers through web, social and voice. The 3rd party vendors or manufacturers manage the installed and Hosted Call Center CRM on an off-site, remote server. The location of hosted software is different from the business location. With the help of the internet connection, the users can access from anywhere at any time. Hosted software is also known as cloud software or SaaS. Benefits of Call Center CRM 1. Compare to an on-premise solution, hosted software of call center is affordable. The service provider maintains it. The call center agents are not responsible for maintaining and implementing the software. 2. The data centers who host the software of the call center are secure. During issues and downtime, it offers multi-site severance. Call Centres desire Hosted Call Center CRM because it comes with an indefinite license. 3. You need to pay for the software only once. After that, you can pay the maintenance fees monthly. If you do not pay the maintenance fee, then the software will work in the same version and there will be no update. 4. Based on the business demand, the Hosted Call Center CRM offers flawless scalability. One can easily adjust the ups and downs of the service level. The 3rd party vendor maintains and implements the software and that is why it runs fast. Is it right for You? The companies who manage operational costs always choose for hosted call center software. It eliminates the maintenance cost of physical data centers. Call Center CRM Software ensures compatibility with other software solutions. www.voipinfotech.com/voip-dedicated-server.html

Investigate customer's problems and find solutions. Communicate with customers via phone, email, or letter. Hire, train, and terminate customer service agents. Provide scripts to read from during phone calls. Handle major incidents that cannot be resolved by agents. Resolve complaints and order issues. Ask customers to provide feedback on agents and customer service experience. Keep abreast of new company products and services.

Job profile: Technical Sales and Non Voice technicians. Description: Agent will take inbound calls from customers complaining about issues they have on their computer, agents job is to diagnose customers computer using teamviewer, then provide all issues and errors found to customer offer plan to solve the issues, then sign up. Once customer successfully bought package, agent need to transfer it to technicians via chat. Requires Agent: Basic English Proficiency skills, background on similar campaign an advantage. *Agent should have a Sales and Technical background Training period will be 1 to 3 weeks Depends on the agents skills to catch up. Training will NOT be charged it's given only to recruited agents and also it's not paid. Salary get started once the calling gets started.. Freshers salary:8000/- to 10,000/- Experienced salary:15,000/- plus For any other assistance kindly visit the office. MS Techno Solutions ™ 191 SHIV CHAYYA APT Ground Floor Internal L.I.T Road Infront of Jetking Institute lane Ram Nagar Nagpur, Maharashtra Time 11am to 3pm Posted by Placement Consultant

Job Title / Designation: Sr Associate Customer Relations (insurance) Job Description: Handling Branch operations, Handle And assist walk in customer with their queries.,Complaints management -Address customer complaints at the branch,system updation co-ordinate with their sales/HUB/ others function for resolution. To ensure the customer service and support all fronted operation like Accounts revival,lead generation cross selling. To creat customer delight with every interaction. Account Management Business Development Channel Management C-Level Presentations Competitive Analysis Consultative Selling Contract Negotiation Cross-Selling / Up-Selling Customer Retention Deal Negotiation and Closing Lead Management Market Research / Analysis Marketing Management Minimum 1.5 yr exp. in customer operation to facing them. Key Skills: Good Commucation skills. Experience: 1 - 2 Year(s) Salary (Per Annum): 250000 To 300000 Other Salary Details: Salary is negotiable for the right candidate Number Of Vacancy: 1 Gender Preference: Male Job Title- Csm - Bancassurance (marketing / Sales / Advertising) Gender Preference- Male Number Of Vacancy- 2 Industry Area- Sales/Marketing Key Skills- Good Commucation skills. Qualification- Other Bachelor Degree Work Experience -0 - 2 Years Job Requirement- An Agency Sales Manager'S Job Role And Responsibilities Would Include Sales. Planning And Target Setting For The Agent Sales Team. Formulating Sales Strategies For Different Products And Achieving Targets.Sales. Recruitment And Management Of Agency Channel Team Members. An Agency Sales Manager'S Primary Responsibility Is To Manage Agency Channel Sales For The Company. He/ She Is Responsible For Managing Agents, Training Agents And Achieving Sales Targets For The Team. Primary Job Responsibilities Of An Agency Sales Manager Are Sales Target Achievement And Effective Team Management SALARY IS NEGOTIABLE FOR RIGHT CANDIDATE Raaj Agrawaal Recruitment Trainee Indian Jobs Sea 302, SNS AXIS, Near Gandhi Smruti Bhavan, Opposite:- Jeevan Bharti School, Above HDFC Bank Nanpura, Surat 395001 POST YOUR LATEST UPDATED CV ON Webiste:-.indianjobssea.com mo-9327099996, 9375778999

Looking for a ticketing agents in Delhi? Don't look elsewhere—use KBS Travels. Leading providers of airline Air Ticketing Agents in Delhi and all of India are KBS Travels. We provide our clients with a comprehensive range of air ticketing services, such as domestic and international Air Ticketing Agents in Delhi. We also offer customer care around-the-clock to make sure your trip is trouble-free. If you have any query, please email or call us at the details below. Contact no- +91 show contact info Email - show contact info

C Ghose & Co (agents) Bpo Ltd Need Customer Care Executive gurgaon 999OI42943 Aegis Day Shifts Openings In Customer Service Process Process Customer Service Voice Process Salary 14K To 22K + Performance Based Incentives Day Shifts Days Working +2Rotational... Fastest Growing Service Industry Across India. Job Location:. Exp 9891788855

We need Field Agents with his Own Two Wheeler or Bike for KYC Process. Responsibilities will be to collect customer details for Updating their Online Wallet Limit. Our Tele Calling Executives will fix the appoint from the customer. The agent has to visit the customer as per the address provided by the customer and collect his valid information on the authorized mobile app. Salary will be Fixed Monthly Basis + We will provide the Petrol conveyance for the field work. The agent has to be professional and calm in behavior.

Dear We are currently seeking for a Quality analyst, Team Lead & Customer Care Agents For US & UK International voice calling. Interview date: 4th May (Monday) Time: P.M to 3:00 P.M Location: Hyderabad Requirement: Quality analyst: 6 positions Team Lead: 6 positions Customer Care Agents: 75 positions Job Description: Shift: Night Benefits: ESI & PF Cab: Pick and Drop Experience: 6 Months (International or Domestic calling) Salary: Best in Industry and as per your experience (negotiable) Qualification: Any BE / B.Tech / BSc / B.Com / BA / BBM / BBA / Undergraduates any one can apply. Key Skills: Excellent communication Skill. Willingness and ability to work in Night Shifts Multitasking and coordination skills Team Player Required Documents: Carry your Hard copy of Resume & ID Proof (Pan Card/Driving License) APPLY TO: If you find the job profile as per your needs then share your updated resume We look forward to your continued enthusiasm & interest. All the very best!! Note: - Immediate Joinees can apply. Please bring a copy of this mail. Please carry any ID proof. Don’t forget to Mention Referred by Lakshman Bazarla on your Resume Regards: Lakshman Bazarla - HR Mobile No: 91- Email Id: Email Id:

CALL CENTER AGENTS Country: India, bangalore Employment Type: Full Time Description Designation: CALL CENTER AGENTS Qualification: Any Graduate Experience: 0.6 - 3 years Salary: Upto 3 LPA Location: Bangalore Job Description JOB SUMMARY: The agent is primarily responsible for making or attending customer calls to sell products or services. They need to know how to communicate with customers, have great organizational skills and be able to multi-task and prioritize in high-volume, fastpaced environments. Also, updates job knowledge by studying new product descriptions; participating in training programs. Apart from being responsible for ensuring productivity metrics and quality, he/she is also responsible for the individual team s contribution towards achieving company goals and objectives. Keyskills: Candidates with 6 months to 36 months experience in an international (Preferable US Sales Campaign) call center Candidates should have excellent English communication skills with neutral accent. CTC: Ranges from to /- COMMON CRITERIA: All candidates should have fluent English communication skills. Should be willing to work with rotational weekly offs Should be willing to work for sales campaigns Experienced candidates should bring their last three months payslips with them when they come in for their F2F interview. Process: Inbound & Outbound Shift Timings: They need to be open for flexible rotational night shifts Minimum Experience- 6 MONTHS

Sales Engineer Utility Sales/Agents and Distribution Channels /Molded Products REQUIREMENT IN POWER PLANT Company(only fresher)call-09736571884 Degree,Diploma,and Electronics.Electrical, Mechanical salary-14000/-22000/-: Responsibilities Field Sales, product sales, and engineering support to our agents, internal personnel, and customers in North America Product development and design support for new product opportunities. Be able to take an idea and work it through to a product Provides engineering support and knowledge on product development and customer questions Direct contact with customers for product expertise, product information, sales presentations and industry knowledge Become the person that customers and sales teams go to “first” when questions or problems arise

1. Mostly field-based role, preferably has 2-wheeler and is licensed to ride). 2. Primary role is Relationship Management of named customer accounts. Is responsible for completion of all customer service requests, quality of service. 3. Ensures Needs Analyses of each customer, estimates revenue targets for each customer 4. Will have revenue targets for geography 5. Be fully trained in Emergency Response Process 6. Effectively Team Leader of set of Level-2 customer service agents. 7. Any graduate, preferably in humanities. 8. 2-5 years of customer service experience, with baseline experience in handling small customer service teams. 9. Communicates with respect well in English + Kannada. Other languages are an advantage.

Experienced BPO Agents in Coimbatore Experience:1-12 yrs Process: Technical Support / Customer Support/Sales * Experience in International BPO will be an added advantage. * Willing to relocate to Coimbatore *Willingness to work in Flexible Shifts "No Recruitment Fees" If interested in the above profile, Poonik Technology

Technical Sales Agents Saket New Delhi Mobile No.. 8447871414 Hiring For International & Domestic B.P.O Voice process Job Customer Care Executive/Telecalling/BPO Executive Description:-Required: International Bpo Hiring Freshers In Bpo Jobs Basic requirements: Educational Qualification:- 10th passed, under 12th, 12th passed, Undergraduate, Graduate. Gender:- Female / Male Location:Ghaziabad,Faridabad,Noida,Gurgaon,Delhi Shift:- Day and night both are available Process:- Inbound Week off:- Sunday Requirement of fresher (both shifts). Incentives:- Unlimited (depend on performance) Kick-start your career with this exciting opportunity. We've walk-ins between 10am to 3pm Call: HR* JEYSHTHA- 7289041753,8375046788

Job Description: Looking for candidates strong in Operations & Team Management for the "Team Leader Customer support-Operations" role. Company: Flipkart Qualification: Any Graduate Experience: 3 to 8 yrs. Salary: P.A No of Openings: 7 Details of the role as under. Overall Experience: 3+ yrs Relevant Experience: 1+yr of TL exp on papers (Experience as a Team Lead in BPO Operations for Inbound/Outbound, Voice, Technical/ Non-Technical process only entertained). Experience in daily operations & team management Work Location: Ozone Tech Park, Garvebhavipalya, Bangalore Education: (Diploma)/ Graduation/ PG Workdays: 6 days-Rotational Work timings: Rotational shift Language Proficiency: English & Hindi Immediate Joinees preferred Cab facility avaialable (Paid benefit) Overview of the role: Must posses Customer Service Attitude, Mentor and develop the team, Responsible for Teams performance on operational Metrics Preferably from BPO background, Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, RAG analysis, Maintaining SLA, Attrition management Etc) Handling Escalation calls of Customers and confirming Customer Satisfaction, track & ensure closure of complaints. Strong Rapport building skills with Team amp; stakeholders, ensuring less attrition in the team Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective To effectively manage Contact Centre operations for constant performance achievements. Contributing as a revenue Generator for the given project. Identify relevant training needs of agents; ensure effective implementation. Interface with IT/HR/ Training/Quality inorder to improve the teams Performance Venue: Flipkart Internet Pvt. Ltd. No., Ozone Manay Tech Park(Ozone Group), 7th Floor, Garvebhavi Palya, Hosur Road, Bangalore - Landmark: 3kms from Silk Board, Near Oxford Institution, Opp. Nandi Toyota Showroom(2nd one)---Kudlu gate.

As we enter into a new decade, the focus is on increased customer retention through improvements to the customer experience. Success will come to businesses that provide not only a meaningful but relevant experience that meets or exceeds the expectations of their customers. As the abilities of digital technologies develop, customers, have started to expect new standards of excellence, performance, and pretty much about everything in between. In today’s digital world, exciting new technologies like virtual reality, big data, live video connectivity, cloud computing, and intelligent chatbots are redefining the way in which companies connect with their customers. Staying on top of these developments and trends will involve mastering these new innovations and utilizing them to communicate, engage, and promote in innovative ways. Those businesses that are willing to adopt creativity offered by technology and go beyond the ‘norm’ will stand out from competitors and provide their customers with richer customer experience. Artificial intelligence As per the Research presented by Gartner, customers will manage 85% of their relationship to the company without interacting with any human, by the end of the year 2020. Presently we are seeing many of the technological advances available to contact centres come down to how you choose to implement artificial intelligence and robotic automation. These applications reduce costs and increase the productivity of agents by automating common and repetitive tasks. Customers are empowered to quickly and easily solve their own transactional issues; however, it is important that the use of artificial intelligence be transparent to them as part of establishing credibility and trust. Chatbots AI-powered chatbots are one way to automate simple tasks. Successful chatbots are constantly fed by powerful datasets that collate huge amounts of data taken from various company-wide systems. The stock of answers of a chatbot is only as good as its store of prior customer interactions, common questions and their answers, and documentation of successful problems resolutions. Nevertheless, CCW recently found that implementing automated engagement tools like chatbots and voicebots are among the top priorities of a business. 26546 Mambrino, Mission Viejo, California 92691, USA. https://www.martechcube.com

Designation - Customer Care Executives Location - keshtopur, kolkata Process - outbound international voiced Experience - 0 to 3 yrs Responsibilities: Responsible for service delivery and quality across the process. Calling U.S clients and pitching the sales. Add Ons: No target for freshers Salary Increment after two months of Joining. Attractive incentives, spot incentives, weekly incentives Desired Profile: Should have a passion of customer Service Courteous, with strong customer service orientation Excellent communication skills in English. Must be confident with go getter attitude. Minimum 18 years of age. Should be able to handle pressure Should be comfortable in night shifts CTC - Upto 2.4 Lacs p/a

Hello Folks, Greetings from Lead HR Solutions!! We are Hiring for an UK based company Process Name: EHL [Voice Support] Find the below details Designation: Customer Service Associate Role: Customer Service Salary: INR.12,000 to INR.20,000 Benefits: 2 way cab, Food coupons, Huge Incentives * Education: 12th/PUC/+2/Intermediate Fresher/Experience, Graduate with Experience Experience: 0 3 yr Language: Fluency in ENGlish with UK accent [Confident while communicating] Skills: Communication, Confidence, Customer oriented, Politeness, Energetic * Shift: UK shift [5 Days per week, weekly 2 days off will be rotational] Age: 19 yrs 30 yrs Location: Bangalore, Karnataka **Looking for Immediate Joiners Note *No bond/agreement *No registration fee Interview Details *Call HR: 7411004481 *Walk-In: If the above details are matching with your profile Venue Lead HR Solutions #45, 10th Main Road, 15th Cross Road, (Opp. to Kids Garden Montessori) Wilson Garden, Bangalore 560030. Near 12th Cross Bus Stop Web: www.leadhr.org Phone: 7411004481 Note *No bond/agreement *No registration fee Don t forget to share this info with Friends

Company:- A leading Car rental Company Designation:- Customer Care Executive/Voice Calling Agents Experience:- 0-2 years Salary:- Upto 15k pm +incentives+ PF+ OT+ESIC+ free food Requirements:- Candidate should have good communication skills. Job Description:- For female candidates only day shift. For male candidate all shifts. Roles & Responsibilities:- Handling inbound and outbound calls. Contact Person - Parvesh Ansari E mail ID -

Excess Openings in MNC BPO For Tenured Agents Salary: k+Incentives+Bonus Location: Coimbatore/Chennai/Cochin Process: Outbound (Sales) / Inbound (Customer Support) If interested in the above profile, Poonik Technology

Company: RedBus Company Profile: All the founders used to work in Bangalore at the time (sometime in ) all with top IT MNCs IBM, Texas Instruments and Honeywell. They were friends from BITS Pilani, one of India s finest engineering colleges. During Diwali that year, one of them wanted to spend the festival in his home town. Since he didn t know his schedule till the end, taking a bus was the only choice. He ran around town hunting for a ticket, but they were all sold out minutes before he reached the travel agents. Bangalore traffic is notorious and can grip you at the wrong time. That s exactly what happened that day. That s when he thought of the possibility of providing consumers the convenience of booking a bus ticket over the internet. The objective was two-fold to ensure that they don t have to leave the confines of their comfort to book a ticket, and to help them get a ticket when they need it the most. Website: www.redbus.in Job Role: Customer Support Executive Eligibility: Any Graduate Experience: 0 4 Years Job Location: Bangalore Walk-In Date: 14 July 17 July Walk-In Time: AM PM Job Description: Excellent communication (oral & written), interpersonal skills. Self-motivated and flexible to work in shifts (only morning and evening shifts). Should have negotiation skills to deal with different kinds of customers and different situations. Venue Details: RedBus No. rd Main, 7th Cross, Domlur Layout, Adjacent to Hyundai service center, Bangalore, Karnataka .

Lastotex (bombay) Bpo Ltd Need Customer Care Executive noida 989IOI794I Allsec Technology is hiring for Team leaders for Inbound Process - Day Shifts - Days a Week. Have exposure in BPO with Team Size handling - Minimum Agents.... 8586889598

Asia Management & Consultantbpo Ltd Need Customer 995858I777 Allsec Technology Is Hiring For Team Leaders For Outbound Process - Day Shifts - Days A Week. Have Exposure In Bpo With Team Size Handling - Minimum Agents... 9911102942