Manager inbound tech sales

Hiring for Asst. Manager – Inbound Tech Sales (AVAS) Team Leader Manager Tech sales support inbound sales outbound sales customer service in top international bpo call now Title: Asst. Manager – Inbound Tech Sales (AVAS) Reports to: Sr. Manager - Operations Based at: Gurgaon call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Job Summary Assistant Manager will be responsible for the team’s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the outbound sales program. Job profile ManagingTeamLeadersandtheir respectiveteams andresponsible for the overall personnel, performance,anddisciplineofthe assignedteams. •Providedirection, support&supervisiontotheassigned team&ensureresolutiontotheir daily problems •ProvideCoachingandcounselingtohis/herteam members throughdatascrubbingand analysis. •IdentifyTeam’s Trainingneeds &organize refreshertrainingsessions, periodic oneoones & careerprogressiondiscussions for continuous improvement and employeedevelopment. •Conductconfirmations andyearlyappraisalsfor his/herrespectivealignment. •Share daily/weekly/monthlyreportswiththe team. Review&analyzeteamdataas he/she wouldbeheld responsible/accountableforassigned teamsandtheir productivity •DeliverdesiredSLA’s andmeet/overachieveperformanceexpectations as perdefined scorecards •Share regularprocessupdateswith theteam members anddrivetheassigned teamtodeliver as expected andfollowdirections •Managetheshift/queueas Duty Managerandmonitor queuetoprovidedesiredproductivity andeffectivecall handling •Maintainprocessqualityandcomplianceguidelines,participatein regularcall calibration sessionswithqualityandtrainingteams andensuretheassigned teamdeliversthedesired qualityresults &providesexcellentcustomerexperienceto theclient/customer. •Participateinhiringandprovidecapacityplanning/hiringfeedbackandforecasting •Implementand actin accordancewiththeorganization’s information securitypolicy •Protectassets fromunauthorized access,disclosure,modificationdestructionorinterference •Monitor andreportanychangeinthebehaviouralpattern of thedirectReportthat maylead to a securityrisk •Makethedirectreportaware oftheinformationsecuritypolicyandupdates •Reportbreachofsecurityeventsorothersecurityrisks totheorganization •Theemployeeis alsoexpectedtoplaytherole ofachangeagent tohelp institutionalizeQuality&Control acrossthe Organization, constantlyseeking,sharing&implementing bestpractices •Keep a vigilant eye that right talent is hired as per process requirements. •Ensure that the process training has been conducted successfully. Position:- AM Technical Sales Manager Team Leader Technical Sales Technical Support Inbound Outbound Sales Customer Service Skills Required •Shouldpossess excellent communication&interpersonal skillsandshoulddemonstrateabilityto interactwith peoplefreelyandfluently •Shouldpossess Good Leadership&Managementskills Change Management&Analytical/Problemsolvingskills Quickdecisionmakerandafastlearner •Shouldbe Multitasking andaGogetter •Organized andTeamplayer •Result Oriented&able todeliverwithintimelines •Shouldhaveinterestin TechnologyandpossessbasicTech knowledgeof computers,peripherals, Softwareetc •WorkingKnowledgeof latesttoolslikeMicrosoftOfficeetc. •Minimum of 2 years in AM/Sr. Team Lead profile in tech sales process call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr

Inbound Tech Sales Associate with FIXED salary package plus attractive incentives. Salary Negotiable / Up to 3 lakhs annually. No Extension of Shift timing. 1 Fixed off every week. Eligibility Criteria: -Min 1 year exp in Outbound/Inbound tech sales at international BPO. -HS pass or any Graduate. -Fluency in English should be good. -Flexible to work in any shift and 6 days a week. -Should know how to close calls. -Can join immediately. Job Roles:- Customer will call you regarding the issues of the computer related to software issues like pop calls,error code messages,anti virus issues,issues of mac laptops, I pads and I phones like Activation lock, i phone disable, I tunes etc. Candidates need to solve these issues and charge a certain amount. Perks: Fixed Salary on 1st of every month. Spot LOI. 2 Paid casual leaves in a month + 15 comp off + Paid B'day Leave. Contact Person: HR Harshita@8697968725

Greetings From Adeeba E Services Pvt Ltd We urgently require Exp. Technical Support/ Sales Executive for Inbound Voice Process Position: Tech Support Associate No.of vacancies: 50 Contact Person: HR Harshita- 8697968735 Job Description: Should have the good selling skills with the thorough technical knowledge. Able to convey customer requirements to Product Management teams. Good Command over Language. Complete knowledge of all kind of software issues (Virus, windows,operating system issues, printer issues, routers, internet.) Experience in technical sales only. Candidates Profile: Must Have Experience in Outbound /Inbound Tech Support /Sales for more than 8 months to 1 year Must know how to close their own calls. Must have good convincing skills. Must have Experience in handling calls of printers, routers and anti viruses Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, i-Phone, i-Pad Salary: Rs.15,000-25,000/month (fixed)+Huge Incentives Benefits and facilities: Fixed Salary credited on 1st of every month In Salary Account +Huge Incentives. 24 paid leaves in a year + 15 comp off + Paid B'day leaves No Extension of Shift Timings Salary: Not a bar for a right candidate. Shift Night & Day Working Days: 6 days / 1 rotational off

Hiring Inbound Sales Associate for Tech Sales Voice process (International BPO). 1 fixed roster off. Should Know to close Calls. Salary: INR 1,80,000 3,00,000 P.A.+ attractive Incentives. Job Roles: Customer will call you regarding the issues of the computer related to software issues. Candidates needs to troubleshoot issues and charge an amount to fix up the issues. Required Experience, Skills and Qualifications:- Candidates with min 1 yr experience in sales process in international BPO. HS pass or any graduate. Should speak English fluently. Good convincing power. Should be able to join immediately and flexible to work in any shift. Benefits Fixed Salary on 1st of every month 2 Paid leaves in a month + 15 comp off + Paid B'day Leave. Contact Person: HR Harshita@8697968735 Walk-in venue: Adeeba E-Services Godrej Genesis, Plot-X1, EP & GP Block, 6th Floor, Room no. 602 Kolkata-700091

We are hiring Sr. CCE for International Inbound Tech Sales Voice Process for both UK and US shift. Only Inbound Tech sales Process Opening is available. Attractive salary with huge incentives. TIMINGS: NIGHT SHIFT 10.30PM TO 8.30AM/ DAY SHIFT 8.30AM to 6.30PM/ 12PM to 9PM QUALIFICATION REQIURE: H.S Pass. Must have minimum 6 months Experience in Outbound Tech Support Process are preferable, should know how to close calls. JOB DECRIBTION: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Benefits & Facilities: Fixed Salary + High Incentives Fixed Salary on 1st of Every Month Spot Incentives + Monthly Incentives Attendance Incentive Paid Birthday Leave Loyalty Bonus Rs. 5000 every year Age - upto 32 years Salary upto Rs.24000/- WALKIN going on Monday to Saturday from 11am to 5pm

Greetings from Adeeba Group. Need Experienced Candidates for Inbound Tech Sales Voice Process as Customer Care Executive. Designation Customer Care Executive for Inbound Tech Sales Process JOB PROFILE Attending inbound calls of the customer related to issue on Windows / Mac devices. Troubleshooting and diagnosing the technical issues.(handle the call from start to end) Criteria 1) Should have Good Communication Skills in English. Must be Fluent. 2) Should have prior experience in Tech Support. Should have knowledge in Closing Calls. (Must be a Closure). 3) Must be experience in European calls. 4) Must be flexible (Rotational shift) & Rotational off (Seven days working any one day off) 5) Age Criteria 18 years to 33 years 6) Education Qualification Graduates. Undergraduates can also apply. (Minimum 12 pass) Benefits:- 1) Salary on 1st of every month. 2) Spot LOI 3) Huge Incentives (Monthly & Spot) 4) Fixed Salary No deduction 5) Paid Birthday Leaves + Double paid on birthday s if you work. 6) 24 leaves in a year + 15 Comp off Leaves. 7) No extension of shift. *Strictly* Fresher Do Not Apply. Experience from domestic bpo do not apply Experience from survey process do not apply FOR ANY QUERY CALL SUFIYA AT EIGHT 33 FOUR NINE SEVEN 660 THREE

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We are looking for Immediate joiners in our company for Tech Support Callers Candidates from same profile having min of 10 months exp will be preferred. Note- Candidates must have proficiency in Closing Calls. Freshers do not apply. Tech Support Agent- Inbound calls sales process of technical support regarding Mac/ Windows/ Pop Up/ Router/ Antivirus/ Printer Etc. Analyzing the issues correctly and selling the relevant plans and software.. Desired profile: Must Have Experience in Inbound/Outbound Tech Support more than 1 year Must know how to close calls Must have good convincing and sales skills. Must be fluent in English Speaking. Benefits Fixed Salary on time (1st of every month) Attractive performance incentives 24 casual leaves in a year + 15 comp off + paid B'day leaves No extension of shift timing Hurry! Apply now before the requirement gets over, Contact: (HR) Jasmine@ 8981738154

Great Opportunity to escalate your career with a Renowned BPO in Kolkata. TECH SALES (Inbound Process) Job Roles: Customer will call related to computer issues like Pop up calls, Antivirus issues, Error code messages, Email issues etc.Candidates need to solve these issues and charge a certain amount. Shift: Night & Day. 1 roster off. Salary (15k to 25k) Required Experience, Skills and Qualifications: -Candidates should have min 1 year experience of working in any International BPO.(Inbound/Outbound Process) -Great convincing power. -Should speak in English fluently. -Candidates must know how to close calls. -Must be flexible. Perks: -Salary is Credited on 1st of the month. -Fixed Salary and incentives. -24 PL + 15 comp off. Contact HR Harshita@8697968735 Walk-in Venue: Godrej Genesis,unit No.602,6th floor, Block EP-GP,Salt Lake,Sector 5, Kolkata. 700091

Bulk Hiring for the post of TSA(Technical Sales Associate) Salary up to 25 k Shift: Night(10 pm - 8 am) No Deduction in salary based on Targets. Job Roles: Customer will call you regarding the issues of the computer related to software issues like pop calls,error code. Candidates needs to troubleshoot issues and charge an amount to fix up the issues. Qualification: -English fluency should be very good. -Min 1 year exp of working in tech sales profile in international process. -HS pass or any Graduate. -Candidates must know how to close calls/ take remote access. -Flexible to work in any shift and 6 days a week. -Can join immediately. Perks: Huge Incentives. Fixed salary credited on time. Contact HR Harshita @8697968735

Grow your career with the Leading International BPO by getting hired as TECHNICAL SUPPORT EXECUTIVE Job Roles: Customer will call related to computer issues like Pop up calls,Antivirus issues,Error code messages,Email issues etc.Candidates need to solve these issues and charge a certain amount. 1 Fixed off every week. 6 days work Salary: Up to 25 k + Incentives Required Experience, Skills and Qualifications:- Candidates should have min 1 year experience in tech sales process in international BPO. HS pass or any graduate. Should speak English fluently Should have great convincing power. Flexible to Work in any Shift. Should know how to close calls. Benefits:- Fixed Salary on 1st of every month. 2 Paid leaves in a month +15 comp off + Paid B'day Leave. Contact HR Harshita@8697968735 Walkin Venue: Godrej Genesis,unit No.602,6th floor, Block EP-GP,Salt Lake,Sector 5, Kolkata. 700091

Attractive Salary Packages, and incentives. Full Time Job in Inbound Tech Sales Support Attendance incentives, Spot Incentives & Performance Bonus on a monthly basis. No Rotational Shifts. process is Inbound Tech Sales Support for Windows & MAC Computers. Salary minimum 12,000 and max 20,000. Requirement 1) Candidates with Good Communication Skills in English. 2) Basic Computer Knowledge. 3) Experience: - 4) Timing: -8.30pm to 6.30am Interview Time: 12pm to 5pm Document Required: • Updated, Printed Resume. • 1 Passport Size Color Photograph with all relevant exp documents

Gretings from Adeeba E Services We are currently recruiting for Experienced Callers for Technical Support / technical sales Process. Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target. 6 Days working & 1 rotational off Experince: Candidate must be experienced in outbound or Inbound tech process for more than 1 Year. Must know how to close their calls. Should be complete H.S Benefits: 1- Fixed salary in salary account on 1st of every month huge incentives 2- Rotational offs 3- 24 paid leaves & b'day leave comp offs 4 - Shift Timing: US Shift 5- Attractive Salary Packages, and incentives. 6- Full Time Job in Inbound Tech Sales Support 7. Attendance incentives, For more details Eight four two zero eight one five one five nine (HR – Maya)

Title: Manager Inbound Sales Reports to: Sr. Manager - Operations Based at: Gurgaon Job Summary Manager will be responsible for the team s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the sales program. Job profile Managing AM s and their respective teams and responsible for the overall personnel, performance, and discipline of the assigned teams. Provide direction, support & supervision to the assigned team & ensure resolution to their daily problems Provide Coaching and counseling to his/her team members through data scrubbing and analysis. Identify Team s Training needs & organize refresher training sessions, periodic one o ones & career progression discussions for continuous improvement and employee development. Conduct confirmations and yearly appraisals for his/her respective alignment. Share daily/weekly/monthly reports with the team. Review & analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity Deliver desired SLA s and meet/over achieve performance expectations as per defined scorecards Share regular process updates with the team members and drive the assigned team to deliver as expected and follow directions Manage the shift/queue as Duty Manager and monitor queue to provide desired productivity and effective call handling Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer. Participate in hiring and provide capacity planning/hiring feedback and forecasting Implement and act in accordance with the organization s information security policy Protect assets from unauthorized access, disclosure, modification destruction or interference Monitor and report any change in the behavioural pattern of the direct Report that may lead to a security risk Make the direct report aware of the information security policy and updates Report breach of security events or other security risks to the organization The employee is also expected to play the role of a change agent to help institutionalize Quality & Control across the Organization, constantly seeking, sharing & implementing best practices Keep a vigilant eye that right talent is hired as per process requirements. Ensure that the process training has been conducted successfully. Skills Required Should possess excellent communication & inter personal skills and should demonstrate ability to interact with people freely and fluently Should possess Good Leadership & Management skills Change Management & Analytical/Problem solving skills Quick decision maker and a fast learner Should be Multi tasking and a Go getter Organized and Team player Result Oriented & able to deliver within timelines Should have interest in Technology and possess basic Tech knowledge of computers, peripherals, Software etc Working Knowledge of latest tools like Microsoft Office etc. Certification like CCNA, MCSE, Bsc IT would be an added Advantage for Tech sales profile Minimum of 3-4 years in Deputy Manager/AM profile in tech sales process Call OR MAIL

Immediate Joiners Required As Technical Support/ Sales Executive for Inbound Voice Process. Position: Tech Support Associate Job Description: Should have the good selling skills with the thorough technical knowledge. Able to convey customer requirements to Product Management teams. Complete knowledge of all kind of software issues (Virus, windows,operating system issues, printer issues, routers, internet.) Candidates Profile: Must Have Experience in Outbound /Inbound Tech Support /Sales for more than 8 months to 1 year Must know how to close their own calls. Must have good convincing skills. Must have Fluency in English. Salary: Rs.15,000-25,000/month (fixed)+Huge Incentives Benefits and facilities: Fixed Salary credited on 1st of every month +Huge Incentives. 24 paid leaves in a year + 15 comp off + Paid B'day leaves No Extension of Shift Timings Shift Night & Day Working Days: 6 days / 1 roaster off. Contact Person: HR Harshita- 8697968735 Godrej genesis,Unit no.602,6th floor, Block-AP-BP,Sector 5,Salt lake, Kolkata 700091.