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India
Service Desk Analyst (Voice Process) L @ Bangalore / Gurgaon 99IIIO2942 We Are Hiring For Day Shift.Salary. -. Lack P.A.(Depend Upon Your Communication Skills And Typing Speed)Meal (Depend Upon Company) Cab (Depend Upon Shift) Age- To... 9891322255
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India
Web24 Web24 is a privately held company operating from Melbourne, Australia. The board of directors, share a strong vision for the company and our core values include customer service, integrity, reliability and accessibility. Our IT support professionals serve from a culture of responsibility and achievement - this means that Web24 will seek to empower the team of IT support technicians with not only the ability but also the authority to meet and exceed personal and business goals. Website: http://www.web24.com.au/ Point of Contact for CV s / Email ID: Bhavana - - . Number of Vacancies: 2 Keywords: Service Desk Technician, Technical Support, Apache, DNS, IIS, Exim, Qmail, Windows Administration, Linux Administration, Linux, Xen, Hyper-V, VMWare, cPanel, Plesk. Job Title / Designation: Service Desk Technician. A Service Desk Technician (SDT) is the key front-line representative at Web24. The technician will be expected to deliver a superior customer experience and offer both technical support for all deployed services, as well as assisting customers who purchase Web24 services. Job Description: Assist customers and prospects that purchase Web24 services via the company website or directly (e.g., over the phone, via a ticket, or via a chat session). Provide support for customer requests (Phone and Tickets) Ensure the phone and ticket SLAs are met. Manage support incidents as assigned to completion, escalating to other teams where required Identify opportunities for improving the customer experience, business efficiency, or cost effectiveness of Web24 services. Be remarkable. (Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate utmost integrity, be curious, strive for personal improvement/development and be reliable). Conduct yourself in a professional manner among co-workers and in all correspondence with customers. Undertake other duties as assigned from time to time by company management. Key Functions & Roles of the Candidate: Must have a minimum of six months experience working in a technical phone support role. Knowledge/experience with the following technologies used in the hosting sector: o Web/Mail servers (Apache+IIS, Exim, Qmail) o Control panels (cPanel & Plesk). o Windows and Linux Administration. o Hypervisors Xen, Hyper-V and VMWare. Excellent written and verbal English language skills. Minimum/Maximum/ Work Experience Required: 6 months Annual CTC: upto 4.8 Lakh Location(s) of Job: Bangalore. Minimum Education Requirements: Bachelor s degree in IT. Rounds of Interviews: Two rounds. Work Timings: Rotating Shift Travel & Allowance: None Languages: English Relocation & Reimbursement: None Any other skill set: Attention to details
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India
Payrolls: Third Party PayRolls Designation: Service Desk Engineer & Data Centre Operations Qualification: B.E,B.tech,BCA,Bcom, BSC, BA(literature) Eligibility: 2014/2015/2016 batch only, No Bar in Percentage / NO Backlog Location: Noida, Chennai, Bangalore (Depending on interview performance). Salary: 1.8 LPA Job Description & Roles and Responsibility Need service desk engineer and data centre operations where resources will be supporting customers and clients on (windows, SharePoint, active directory, mainframe). Job roles involve support of products on windows server, Unix, Mainframe, Share point, Active Directory. Skills Required Candidates should have excellent communication skills
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Chennai (Tamil Nadu)
Walk in Drive for Freshers for the opening of Service Desk Analyst - Trainee position on 26th May 2018 from 11 AM to 2 PM About IDP Education India, IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; and English language Training. We are a rapidly growing global organization with ambitious future expansion plans. IDP Education is a publically listed company in Australia. Venue Details: IDP Education India Pvt Ltd Department – IS Service Desk 3rd Floor Akshaya Vibgyor, 139/4 Kodambakkam High Road, Nungambakkam, Chennai - 600 034 Near Valluvar Kottam – 3M Showroom. Contact Person: Archana / 044 45938857 Essential requirements: An IT undergraduate degree from a recognised college or university As it is a 24/7 rotational shift, female candidates are not preferred. No backlogs Contract for 6 months - I might get extended based on the performance  Knowledge on Windows 7 & above Operating Systems Knowledge on understanding of Microsoft Office 2007-2013 Knowledge on Supporting Office 365  Strong understanding of Internet Explorer  Microsoft Outlook 2007-2013 and Web Access  Basic understanding of Microsoft Active Directory 2003-2012  Solid PC networking concepts understanding  Installation and configuration of PC peripherals  The ability to troubleshoot and resolve desktop issues  Analytical & Problem-solving Skills  Strong and fluent communication skills in English (verbal and written)  The ability to both take direction and work independently in a fast-paced environment  Strong time management and the ability to manage shifting priorities Desirable Skills: Advantageous Skills  MCSE / MCSA / CCNA / CCNP Certifications  Understanding of Network Topology Note: Candidates whoever coming for an drive, kindly send a confirmation email by applying to this job
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India
Eligibility Criteria for Executives (L1): Executive (L1) - Male/Female candidates with minimum 4 months of experience in Help Desk / Service Desk operations Hindi speaking candidates are given more preference Hindi speaking freshers can also appear BE/BTech/MCA candidates are not preferred Certification or knowledge in ITIL (Optional)
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India
Job description Our Managed Services Client, located on the subway line in Toronto, is looking for a fairly Senior & VERY technically sound 1st/2nd Level Support. You will have experience delivering a great customer experience, handling end user support requests with impeccable professionalism and ensuring that tickets are resolved in a meticulous and complete manner. The scope of this role includes remote (and rotational onsite) end user support for Windows-based desktops, mobile devices, enterprise server / cloud environments and provides Incident Management and Problem Resolution in a continuous improvement mindset. This role will be a combination of Tier 1 / Tier 2+ role. Applicant will be expected to act as a customer liaison and then to also be able to triage and resolve a wide range of issues (some of which may require on the job learning). Experience in IT Operations is essential. The Service Desk Engineer proactively triages, classifies and reviews Incidents / Problems to ensure proper SLA compliance for all customers. This role ensures client connectivity and service assurance for communication devices, remote access servers and all business-critical server-based / cloud systems and may be the technical resource for third party vendors when required. Responsible for proactively detecting critical system outages and escalating to Tier 3 engineering resources or vendors for timely problem resolution and Root Cause Analysis. Update documentation including user guides and triage Wikis as required. This role is also required to deliver “on call” or extended hours support on a rotation or shift basis.: • Excellent troubleshooting abilities with complex problems relating to IT infrastructure • The experience to be able to prioritize, categorize calls and receive and respond to service tickets for assistance via telephone, email or chat in accordance with each client's Service Level Agreement • Experience in managing changes and deletions for users to systems, networks, applications and voice services in accordance with customer policies • Must have the aptitude and means to learn a broad and comprehensive set of systems pertaining to client’s architecture and infrastructure Interested Candidate send your complete documents (C.V, Qualification Details, Work-experience Details, Passport front page & last page scan copy image, one Passport size photograph) to our company email ID. For further Queries Contact Mr. ADIATYA JASWAL (P.M) (+91 / ).
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India (All cities)
Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/
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India (All cities)
Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info
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India
5. Requirement Details: Fwd: Weekday Drive for Service Desk on Friday, 3rd July from 10AM- 12PM at Bangalore Walk-in Dates: 3 July Work Location: Bangalore Interview Location: NTT Data, No , South End Road., Basavanagudi, Bangalore., Landmark: Near Surana College., Contact Person: Amruta Murnal/Sheela Jaimani Max Joining availability: ASAP 7 Days Contact: Ms.Anusha- / Email Id- /
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India
Receiving calls from the internal employees (North Indian Employees-Hindi Speaking), listen & document their technical problems, assigning these reported tasks to the concerned engineers and coordinating with them. Replying to the queries from clients & customers through mails & MS Excel document preparation
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India
The job requires assisting our customers (from all over India) over phone and emails for our support desk. Although not required, but previous experience in a similar role will be preferred. The candidate must have excellent communication skills--both oral and written. Ideally, the candidate should be proficient in English, Hindi and Kannada. Must also be willing to work in night shifts. If interested, get in touch with me on an ASAP basis.
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India
Receiving calls from the internal employees of TVS & Sons, listen & document their technical problems, assigning these reported tasks to the concerned engineers and coordinating with them. Replying to the queries from clients & customers through mails & MS Excel document preparation (Only male)
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India
Receiving calls from the internal employees of TVS & Sons, listen & document their technical problems, assigning these reported tasks to the concerned engineers and coordinating with them. Replying to the queries from clients & customers through mails & MS Excel document preparation
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India (All cities)
Job Location: Kolkata Industry: BPO / KPO / ITES / RPO Job Role: Sr.Associate - (Non Technical) Annual Salary: INR100000-300000 Experience Required: 0-5 Years Send CV: deepika@universejobs.com Job Description: https://bit.ly/2Shhon8
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India (All cities)
DeskXpand is a one-stop solution packed for enterprise business with multiple customer-centric features that ease the work of support staff and helps businesses deliver better customer services.
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Thiruvananthapuram (Kerala)
Desk top computer service New System Assembling Repair & troubleshooting New Operating software installation Etc Contact:- seven zero three47zero29five three
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India (All cities)
JOB DESCRIPTION Meeting and Greeting the customers at help desk Answering their queries regarding the concierge service. Handling customer queries over telephone/ in person. Collecting the required documents and cash for the concierge service request Should be ready to take care of queries received through inbound calls, walk in customers also should be able to process requests. Collecting the required documents and cash for the service request explaining about concierge service Handling customer queries over telephone/ in person. Monthly reporting on required concierge/benefits. Supporting in regional benefits initiatives to Assistant Manager Ops REQUIRED. Good Communication Skills Good Written Skills (to take care of email) Basic knowledge of MS Office Qual: any graduate Location: Bangalore (marathalli) Timings: 10 am to 7pm Salary: 11.6k take home + esi+pf
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India (All cities)
DIRECT REQUIREMENT IN UNITED KINGDOM SUBMIT UR CV/RESUME This Employment is offer by our, Company Firm here in UK. This Job recruitment has been approved, the employment of qualified interested applicants into the following vacant positions available to enhance quality service delivery in our U.K office. Real Estate Section: Service Technicians, Facility Maintenance, Mechanical Engineers, Electrical Engineer, Heavy Duty Drivers, Project supervisors, Technical Design Engineers, Welding and supervisors, construction engineer, Sales Marketers, Administrative executives, Geology project managers, Accountants, Environmental Experts, Office assistants, Civil Engineers, Plant Start-up, Machine Operators, Construction and Installation experts etc. Health Section: Doctors, Dentists, Pharmacists, Opticians, Anaesthetists, Nurses, Lab. Technicians, Front Desk Officers, Admin. Officers etc. Farm Section: Vetenary Doctors, Vetenary Nurses, Horticulturists, Aquarians, Farm Manager, Farm Supervisors, Farm Machine Operators etc. Supermarkets Section Marketing and Events Managers, Managing Assistant, Supervisor,Livestock House & Supermarket Supervisor, Care taker/ Housekeeper,Security, Experience Drivers, Store in charge Engineer and Maintenance also in the following position #Administration #Housekeeping #Room Services #Food & Beverages #Human Resources #Kitchen #Entertainment #Front Office #Management #Welders / Electricians #Food Packers #Accountants #Maintenance Technicians #Store Keepers #Sales/Marketing #Information Technology EMPLOYMENT ENTITLEMENTS AND BENEFITS -Net Monthly salary after Tax: 5,650.GBP to 9,50,GBP -Life Insurance -Paid Vacation benefit -Regular training and promotion -Study Scholarship to one child of each Employee -Medical care and accommodation for full time employees -Pension and Gratuity JOB OFFER STATUS: We offer-full time and part-time Full-time for Staffs and part-time for Casual workers. Serious Applicants are to submit their Educational Qualification Certificates and Resume CV through this email: infodavidduffieldfirm@linuxmail.org Do not apply if you do not have Educational certificates and International passport. Regards,
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India
DEAR JOB SEEKER, WE HAVE OPENINGS FOR FOLLOWING DESCRIPTION, Job Position: Service Executive – Service Desk Job Category: Service Desk | ITIL Job Location: Bangalore, Karnataka Qualification: (Mandatory) # BE / B.Sc(cs) / BCA Passed Out Job Description: # Good Communication competency be able to express the problem to the stake holders, seek help, Escalate and demand support # MS office skills and computer operations, terminologies of IT environment # ITIL Process & quality awareness # To have keen interest in working/supporting/managing Help desk function VENUE: DXT CONSULTANT HARI SREE COMPLEX NO:50, SAROJINI STREET, RAMNAGAR LAND MARK (HOTEL VELAN FOOD PARK) GANDHIPURAM. COIMBATORE.. NOTE: REGISTRATION IS APPLICABLE CONTACT: -
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India
^^Best Opportunities **For **Freshers^^ 681 AVP IT Service Desk Hiring Only Freshers & th th Pass Newly Boys & Girls Ghaziabad 8586889598
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India
^^Best Opportunities **For **Freshers^^ 680 AVP IT Service Desk Hiring Only 10th, 12th Pass Bosy & Girls & Only Freshers Faridabad 9958581777
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India
^^Best Opportunities **For **Freshers^^ 679 AVP IT Service Desk Hiring Only 10th 12th Pass Bosy & Girls & Only Freshers Gurgaon 9958581555
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India
The Level I Help Desk Analyst is responsible for resolving incoming telephone requests for assistance on standard commercial and proprietary applications. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the Help Desk Analyst role. All Help Desk Analysts are subject to shift changes to adapt to the business needs of the Help Desk. Job Requirements Excellent verbal and written communication skills Microsoft Office Suite, Windows Operating Systems, and Internet applications. Hands on experience with Desktop/Laptop/ISP troubleshooting. Any Under Graduate/Graduate. Minimum of 6-12 months of previous call center, computer support, or customer service experience preferred. Candidate Checklist: Candidates are requested to bring2 copies of resume A valid photo identity card Copies of all educational and prior experience documents. Contact Person: Sunita (HR executive) Contact Number: Process: Technical Support. (International Business2Business Voice Process) Position: Help Desk Analyst Candidate must be able join immediately.
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India (All cities)
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Requirements 1-3 years of proven experience as front desk representative Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management, basic bookkeeping and attendance Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Any Graduate Salary: As per Industry Norms
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Mumbai (Maharashtra)
Dear Candidate, I am pleased to inform you that your CV is shortlisted for the position of Salon Front Desk Executive at Enrich Salons & Academy. Company: Enrich Salon & Academy Designation: Salon Executive Function-Front Desk Job Location: Mumbai Qualification Undergraduate and Graduate Experience: 1 - 3 yrs Description: Customer Service / Client Satisfaction is the main focus. 1. Receiving phone calls inquires 2. Take appointment for the clients 3. Interact with clients 4. Prepare bills & manage the cash 5. Manage petty cash & prepare cash vouchers 6. Preparing daily reports - Closing Report and Stock Report 7. Responsible for daily Cash deposit to the bank guy 8. Good typing speed 9. Hourly cash tallying 10. Good Computer knowledge 11. Wish the clients on their Birthdays or Anniversary & informing them about a special scheme Salary Details: 10k to 14K per month + Monthly Incentives Requirement Good communication skills Presentable Personality Computer knowledge (MS Office - Basics of Word & Excel) Weekly Offs: Any 2 days between Monday and Friday (weekends are working since we're a part of the service industry). If you are interested please send me your updated resume in word format document. You can also ask your Friends / Colleagues to mail their updated profile with respect to the opening as mentioned above.
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India (All cities)
Front Desk Representative Keeping front desk tidy and presentable with all necessary material. Greeting and welcoming desks as they approach the front desk. Answering questions and addressing complaints. Answer all incoming calls and redirect them or keep messages Check, sort and forward emails Take up other duties as assigned (travel arrangements, schedules etc.) Familiarity with office machines (e.g. fax, printer etc.) Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation
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Bangalore (Karnataka)
Urgent Required Help Desk Executive (Non IT, Customer Service industry) - Full / Part Time ! Day Shift Dear Candidates, Greetings From Super Seva Services We have an exclusive Mega walk-in at Super Seva For our various job location in Bangalore. Please find the details in signature. Designation: Help Desk Executive Experience: 0 to 1 yrs Qualification: 10th,12th,BBA,BCA,Diploma,BBM or Any graduate or Post graduate with good communication skill Location: Bangalore Skills: Good Communication Skill,Proactive, Ready handle Customer quires. Salary: /-pm for Part Time & 9to18k for full-time Parttime: Shift: 9 to 1pm & 2pm to 6pm Job type- Full/Part Time Job Role- Accepting request generation from clients. - Request updating from time to time. - Handling bills separation& updating concerned ledger books. - Coordinating with clients from time to time to fulfill the request. - Telephone call handling. -Promoting SuperSeva Services in the client location. If it feel you more exciting then WALK-IN to Super Seva. Please find below venue details. If it does not Suits yor profile just share it with your friends who looking for job. Venue: SuperSeva Services Pvt. Ltd. #8/A, 14th Cross, 8th Main 6th Sector, HSR Layout Bangalore- . Landmark- Near HSR accademy Feel Free To reach Dwip @!
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Baruipur (West Bengal)
Lunch Pack Provider on your Office Desk before your Lunch Time. Good News We provide Lunch Pack on your Office Desk before your Lunch Time. Now Bhoj Service is available at your Office.We won t like to advertise regarding our quality, quantity and timing. We just give an offer to the customers to take the right decision after getting the Monday s Lunch @ 50% of cost. After that we offer for Weekly or Monthly basis. Privilege offer for our Monthly Customer i.e. Birth Day Gift FREE LUNCH PACK. Monday: Rice, Dal, Bhaja, Sabji, Fish, Salad. Tuesday: Rice, Sukto, Dal, Bhaja, Panir, Salad. Wednesday: Rice, Dal, Bhaja, Sabji, Egg, Salad. Thursday: Rice, Dal, Bhaja, Sabji, Fish, Salad. Friday: Rice, Dal, Bhaja, Sabji, Chicken, Salad. Saturday: Rice, Dal, Bhaja, Posto, Dhoka, Salad. Menu can be changed on market position. Example of Sabji: Alu Potoler Dalna, Alu Soya Curry, Pepe Ghanto, Lau Ghonto, Mocha Ghonto, Echorer Torkari, Badhakapir Tarkari, Panch Misali Tarkari, Begun Basanti O Nanabidho Chachchori. Example of Fish: Macher Rezala, Macher Bharta, Doi Mach, Sarshe Mach (Rui, Katla, Ilish, Tangra, Chingri, Aar) Etc. Example of Chicken: Chicken Curry, Chicken Bharta, Chicken Pasinda, Chicken Pashoyari Etc. Example of Dim: Dim Kashmiri Korma, Dim Malai, Dim Dum, Dim Dopayaza Etc. Please Don t Hesitate To Call Our delivery area are Sonarpur to Baruipur.
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Mumbai (Maharashtra)
Urgent opening for 5star hotel / International Airport lounge (for BARTENDER /Captain / Steward / Front Desk /Sr. steward / Team Leader (Bartender / F & B / Front desk) / Manager (Bartender / F & B / Front desk) Fresher Also Mostwelcome · Duty - 8 hours · Shifts – rotational · Age criteria -18yrs to 30 yrs · Pick up and drop facility · Education- minimum- SSC / HSC passed (under ssc candidates also can apply) · Salary (fresher) -17000 to 25000 · Salary (experience) - 20000 to 35000 · Gender - Male and Female (both can apply) Note - Mumbai International Airport / 5star Hotel Job opening only for Mumbai Candidates also can attend the direct interviews (walking Interviews going on) Request to all candidates be in formals & carry your 2 resume & 2 photos along with And For experience candidates carry your last company document also. Venue for Interview: Fortunate group of companies, paradigm business center 4th floor 402, safed pool sakinaka, Andheri- Kurla road. Mumbai – 400 072. Landmark: (5 mints walking distance from sakinaka metro station /Opp safed Bus stop) Direct bus from Andheri station: 332/320 Direct bus from Ghatkoper station: 340 Direct bus from Kurla station: 332/320 Interviews time - 11 to 5pm Meet Hr Shaishta Mam Contact No: 93241=98613
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