Tactical team operations

Operations Manager Job (QSR) at Lower Parel U can contact Neha 022-24900.270 or U can come down for interview at Leds Concept(Flax Foods), 426 Kewal Industrial Estate, S. B. Marg Lower Parel Mumbai 400013 or you can mail your CV or Resume hr @ flaxfoods.in We have job opening for Operations Manager at Lower Parel JOB description for Operations Manager Leadership Skills: Handling Staff, Motivation, Positive Attitude,, Monitoring Team Management: Shift Management, Roster management & Manage Budget Training: Make a training schedule, Reviewing training Operations Skills, Excellent communication Skills Flax food is an expression of healthy and TASTY food. At flax, we're A fast and efficient on-demand health food restaurant. We offer great tasting, gourmet style salads for those who need the perfect balance between taste, health and timeliness

Position: Operations Manager for a Logistics Mnc (Delhi) Location: Delhi, Gurgaon Experience: 2 to 3+ years Type: Full Time Salary: 4 Lpa to 6 Lpa About Company: The Company is a VC funded startup founded by IITB and IITK graduates (ex-Flipkart, ex- McKinsey and ex-Ola employees). We are changing the face of home services in Indian society by addressing various issues such as discovery, reliability, punctuality, non-standard pricing and poor service quality. We are leveraging technology to achieve better operation efficiency and utilization to aggregate the unorganized supplier base. We are taking our services to other cities like Gurgaon, Delhi and Bangalore. Key Roles and Responsibilities: Be at helm of the city operations team, involved in most of the aspects of the company. Working like budgeting for various tasks and report directly to the City Manager. Person will have to work in coordination with all other departments like marketing, procurement, business development etc. Optimize the daily operations in terms of resources and Turnaround time Lead the business fulfillment team to deliver the 48 hours TAT. Oversee the quality control processes at the back-end facility. Manage the hubs and offices of the company through hub admins. Oversee the procurement process for the laundry (like packaging material) Develop sector intelligence for laundry and apply it in the operations of the company. Manage laundry vendors and continuously find quality oriented, experienced and cheaper ones. Gradually expand the city logistics setup to cater to a growing customer base. Continuously hire people for the expanding operations. Requirements: Should have graduation from tier 1 or tier 2 college Minimum 2 years of experience in Operations Must be of get the thing done attitude Should prefer startup environment Willing to work extra hours and learn continuously FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI - 97 Email:

BHUMI Company Name, Profile, Work Culture: Bhumi is one of India’s largest independent youth volunteer non-profit organisations. Bhumi as a platform will enable over 15,000 volunteers in more than 15 cities across India for causes like education, environment, animals, community welfare etc. in 2016. Bhumi is the recipient of the ‘Leader in Volunteer Engagement Award’ conferred by iVolunteer Geographical Presence: Tamil Nadu, Karnataka, Telengana, Maharashtra, West Bengal, Rajasthan, Madhya Pradesh, Goa and Delhi NCR. Bhumi volunteers primarily work amongst over 18,000 underprivileged children with the aim of providing children with quality supplementary education to enable them become responsible and productive citizens of the future. Bhumi has two core areas of work - Education and Civic Projects Ignite: Transformational Education Ignite is Bhumi's supplementary education programme for under-privileged children. The programme is delivered during the weekends by trained volunteers of Bhumi. The programme consists of English, Mathematics, Science, computers, mentoring, arts, sports and life skills support. Catalyse: Transforming Citizenry Catalyse consists of Bhumi’s civic initiatives that engage volunteers in causes like animal welfare, community welfare, disability, environment, health etc. The programmes consisting of one-off and regular volunteering activities engage over 10,000 volunteers each year in over 20 cities across India. Industry: Volunteering, Non-Profit, Education, Civic Initiatives Functional Area: Operations Point of Contact for CV’s / Email ID - 08041212005. Number of Vacancies: 1 Keywords: Operations Manager, Operations, Operations Head, Operations Officer, Operations Executive. Job Title / Designation: Operations Manager - Ignite Job Description: •Drive the operational plan which incorporates goals and objectives that work towards the strategic direction of the program •Ensure that the operations of the organization meet the expectations of its stakeholders •Oversee the efficient and effective day-to-day operation of the program •Help Strategise programme expansion within existing city chapters and across new cities •Build partnerships in NGOs, Learning centres, Schools, establishing relationships with the management and community leaders at each expansion site •Assist & Monitor the execution of the programme nationally •Coordinate and execute centre level liaison with the operations team nationally - Annual centre engagement formalities, quarterly progress reports, feedback collection and timely resolution •Ensure the availability & track teaching resources at each learning centre nationally •Coordinate and engage vendors, procurement of materials nationally (on need basis) Key Functions & Roles of the Candidate: •Excellent interpersonal and communication skills – English, Hindi & Tamil •Basic computer skills – Word, Excel, Powerpoint - essential •Proactive, Self-Monitored, Resourceful, Accountable •Ability to work effectively in collaboration with diverse groups of people •Problem solving and Decision making skills are essential •Willingness to travel extensively –locally& nationally Specific Skill Set: •Expected Age: Below 35 •Scope: Willing to work flexible hours •Prior experience with non-profit organisation / field work is desirable Minimum/Maximum/ Work Experience Required: More than 3 years of relevant work experience Annual CTC: 3.36 Lakh - 4.20 Lakh. Location(s) of Job: Chennai. Minimum Education Requirements: Any graduate; Having an MBA would be an advantage No of rounds of Interviews: 3 Work Timings: 10 AM to 7 PM Travel & Allowance: Actuals Languages: English, Hindi or Tamil Relocation & Reimbursement: Can be discussed once selected Any other skill set: We are looking for someone who is committed to Bhumi for at least three years. If you qualify and are interested to take up the role, send in your resume along with a brief note on your aptitude for this role

As an Operations Associate you will be owning following responsibilities:- Coming up with strategies to on-board salons/stylists. Modelling the business which generates an optimal revenue for salons as well as Zyloon. Pitching salons/stylists with an irrefutable offer, luring them into the team Zyloon. Lead an operations team on ground.

REQUIRED Team Lead for Operations, Candidates with 2-3 years Experience in Handling Collection Process is Preferred, all buckets, Banking collection process is added advantage, Good communication skill, responsible for handling End to End Operations, Work Location: Banaswadi, Attractive Salary and Incentives. Job Type: Full-time english / kannada or hindi Salary: 22,000.00 to 28,000.00 /month (take home) contact 9611290812

About Aasaanjobs.com: Aasaanjobs.com is a recruitment company for entry level and mid-level jobs in the country. We are in the process of creating a digital identity for millions who play such a crucial role in the ever expanding service industry of the country. The company envisions creating a consumer brand where hiring should be as convenient as ordering products online. The company is focused on disrupting the extremely frictional recruitment industry by making the process quick, convenient and smooth for all the collaborators. The playfield is a multi billion dollar domestic market and an even bigger international market which is looking for meaningful consolidation. Such a consolidation would ensure that people are not haggling with sub-standard products but are being offered a delightful one. Started in , the team is composed of young, energetic and highly motivated IIT Bombay alumni, coming from different professional backgrounds. Position Description: Providing direction, instructions, and guidance to a group of telecallers for the purpose of achieving a certain goal, in this case it is defined as closure. Duties: Provide team leadership and coaching: Provide the team with a vision of the project objectives Motivate and inspire team members Coach and help develop team members; help resolve dysfunctional behavior Recognize and celebrate team and team member accomplishments and exceptional performance Training the team regularly Study the current processes; and advise to improve the same Coach team members for seamless introduction of changes in the system Focus the team on the tasks at hand: Distributing the work to the team properly Analyzing their daily performance Achieve overall target of the company on a daily basis Reporting: Send daily reports to the manager Escalate issues which can’t be resolved by the team. Expectations Shows success and motivation as an individual contributor and is a good team player who can learn best practices of working together. Should consistently demonstrate ability and commitment to deliver major initiatives from beginning to full deployment in a timely manner to aid firm growth and self development. Should be fluent in English, Marathi and Hindi (verbal and written). Should be proficient in MS Office Suite and other common computer applications. Should learn and contribute to our vision, our mission, our team and our operations. Educational & Professional Qualification: Graduation in any field Industry Experience: Minimum 2 years of experience in a similar role. Should have prior experience of managing a team.

We are looking for Team Leader Who: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the project objectives Motivate and inspire team members Coach and help develop team members; help resolve dysfunctional behavior Facilitate problem solving and collaboration Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed Manage the flow of day-to-day operations Attend meetings, trainings

Job Description- 1. Responsible to handle team of 10-20 associates. 2. Should be able to maintain and achieve SLA's. 3. Preparation of weekly roster and manager overall operations. 4. Handling escalations related to Motor Insurance, health insurance products, hospitalization, claims processing & policy issuance. 5. Providing resolution to customers' complaints & grievances. 6. Maintaining the AHT for the process. Candidate should have the following- 1. Excellent knowledge of Motor Insurance, Health insurance business & related products 2. Should have good communication skills 3. Should be a graduate / under graduate 4. Min 3 Year to 5 Year Exp Interview Date- Mon to sat Interview Time- 10am to 4pm Interview Venue- Galaxy Risk Insurance Broker Pvt Ltd B-8, Mayapuri Ph-1 Above DD Motor Workshop Behind- Metal Forging Ind. Near By Golden Gate Banquet Hall Pin code- 110064 Phone Number- 9599781401 Email Id- exec_hr@getmycover.com http://www.getmycover.com/

CPW 8377875859 Team Leader - Pre Verification Team/ Data Entry Team (Operations) CPW 8377875859 Team Leader - Pre Verification Team/ Data Entry Team (Operations) CPW 8377875859 Team Leader - Pre Verification Team/ Data Entry Team (Operations)

Leading Machinery Manufacturing Company located in Coimbatore looking for Marketing Executive & team leader in Various Places in and around Coimbatore. Team leader (Marketing) = 2 nos Marketing Executives = 6 nos Qualification: Bachelor degree, major in Hydraulic or Mechanical Engineering. Knowledge of hydraulic / lubrication systems. Experience: 0-1 year EXPERIENCE Hands on experience in technical sales Skills: Innovative in approach Excellent communication and interpersonal skills Practical Knowledge of Filtration business, Marketplace and Filtration customers. Good team player and have a positive attitude, good analytical and innovative problem solving skills preparation and reporting of monthly sales and sales activities. supporting back end team operations installation, commissioning and handling of site jobs. handling customers, End users and technicians at the site. Willingness in Field Marketing. Two wheeler Compulsory

Operations Manager Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encourages top performance and high morale. Oversee budgeting, reporting, planning, and auditing. Work with senior stakeholders. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Identify and address problems and opportunities for the company. Build alliances and partnerships with other organizations. Support worker communication with the management team.

Job Description:- Hiring for Team Leader Manager Ops Manager AM Technical Sales Technical Support Inbound Outbound Sales Customer Service in International BPO call Now Brijesh (Tech Sales-Tech Support- Inbound Outbound Sales- Team Leader- Manager- Ops Manager AM) 1- Accountable for individual sales revenue target (predetermined by the business) 2- Understanding and Creating (as and when required) the need of the product for new/prospective customers through gaining confidence and sales. 3- Open to feedback. 4- Ability to understand/comprehend the customer's requirements and action accordingly 5- Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries 6- Accurately capturing required customer details (as and when required with prior approval) 7- Handling irate/demanding customers - where necessary, in a tactical manner 8- Should have sound knowledge of latest/upcoming products/processes services 9- Achieve Call Quality requirements as outlined via Call Monitoring Guidelines, excellent growth opportunities. Position:- •AM Technical Sales •Manager •Team Leader •Technical Sales •Technical Support •Inbound Outbound Sales •Customer Service Compensation:- 1- Attractive salary packages up to 29K per month. 2- Home pick and drop facility OR Transport allowance (Rs.1500). 3- Meals 4- Attractive Incentive Plan. Desired Candidate Profile: 1- Minimum work experience of 1 year in Tech Sales. 2- Minimum 6 Months 1 years of experience in International BPO. 3- Any Graduation, Under Graduation, Post Graduation. 4- Excellent communication skills. 5- Willing to work in 24x7 work environment. 6- Fare knowledge of Computers & Laptops and Basic Troubleshooting. 7- Excellent selling skills. Call Brijesh ------- 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Freshers may also apply. Willing to work in night shifts Benefits: 5 days working Excellent Incentives No. of Positions – Unlimited Call Brijesh ------- 9 5 5 4 4 0 7 5 4 3, 9 9 1 1 7 5 5 6 5 0 Job Type: Full-time Required experience: BPO/Call Centre: 1 year Call Brijesh 9554407543/ 9911755650 Location: Gurgaon, Noida, Delhi Ncr

Job Description: Looking for candidates strong in Operations & Team Management for the "Team Leader Customer support-Operations" role. Company: Flipkart Qualification: Any Graduate Experience: 3 to 8 yrs. Salary: P.A No of Openings: 7 Details of the role as under. Overall Experience: 3+ yrs Relevant Experience: 1+yr of TL exp on papers (Experience as a Team Lead in BPO Operations for Inbound/Outbound, Voice, Technical/ Non-Technical process only entertained). Experience in daily operations & team management Work Location: Ozone Tech Park, Garvebhavipalya, Bangalore Education: (Diploma)/ Graduation/ PG Workdays: 6 days-Rotational Work timings: Rotational shift Language Proficiency: English & Hindi Immediate Joinees preferred Cab facility avaialable (Paid benefit) Overview of the role: Must posses Customer Service Attitude, Mentor and develop the team, Responsible for Teams performance on operational Metrics Preferably from BPO background, Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, RAG analysis, Maintaining SLA, Attrition management Etc) Handling Escalation calls of Customers and confirming Customer Satisfaction, track & ensure closure of complaints. Strong Rapport building skills with Team amp; stakeholders, ensuring less attrition in the team Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective To effectively manage Contact Centre operations for constant performance achievements. Contributing as a revenue Generator for the given project. Identify relevant training needs of agents; ensure effective implementation. Interface with IT/HR/ Training/Quality inorder to improve the teams Performance Venue: Flipkart Internet Pvt. Ltd. No., Ozone Manay Tech Park(Ozone Group), 7th Floor, Garvebhavi Palya, Hosur Road, Bangalore - Landmark: 3kms from Silk Board, Near Oxford Institution, Opp. Nandi Toyota Showroom(2nd one)---Kudlu gate.

Job Description - Team Leader Location- Okhla, Delhi Roles: We are in the business of finding people happiness and consequently somebody who is jovial, mature, result -oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible for Supervising, motivating and monitoring team performance. Responsibilities: *Must posses Customer Service Attitude *Mentor and develop the team *Responsible for Teams performance on operational Metrics *Effectively manage shift operations *Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, Maintaining SLA, Attrition management Etc) *Handling Escalation calls of Customers *Track Customer Satisfaction & ensure closure of complaints *Strong Rapport building skills with Team & stakeholders, manage attrition in the team *Evolve more effective work process for improving customer interactions *Constantly monitor & review performance metrics for achievement of objective *To effectively manage Contact Centre operations for constant performance achievements *Identify relevant training needs of agents & ensure effective implementation. *Interface with IT/HR/ Training/Quality in order to improve the teams Performance Requirements: *Bachelors Degree *2 years experience developing the above skills. Experience must include tele-marketing job. *6 months experience as Team Leader in a domestic call center *Fluency with general desktop productivity software *Familiarity with web technology and comfortable with the Internet. *Very strong verbal communication skills and writing skills. *Clear diction and clarity in speech *Extremely detail oriented and ability to organize. *Problem-solving ability & creative - out of the box thinker *Should be familiar with effective objection handling *Fluency with general desktop productivity software salary: - 22k to 30k,

REQUIREMENT: OPERATIONS MANAGER / TEAM LEAD Managing team in Booking loads with the customer. Making initial calls to survey the freight market trends. Providing proper training to the team, handling team problems and motivating them to achieve monthly targets. Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation Preparing monthly team reports. Develop new sales strategies to generate leads, improve business, and develop a sales Plan. Keeping a track on team performance and taking necessary steps to improve their performance. Location Mohali Address:- A.K.Job Solution Sco 87,88 First Floor Sector 34 A Chandigarh Contact Us:- 9041835968