Training manager

Need training manager to manage online training sales and support

We [http://www.humancapital.in/] are looking for Training co-ordinators/BDEs/Training managers for the following specialization. • This going to be in our corporate office. They need to join in 3-4 days time. • The salary will be competent from their current package. • They are responsible to configure the courses/batches periodically. • They need to be connected with the trainers also apart from the Participants. • They will be given the revenue targets to meet periodically. • They should have handled the following topics: Subject area: Certification Courses Cloud content Management Content Management Software Database ecommerce elearning Sub topics: DOEACC 'A' Level Java Beans JBOSS JMS Socket Programming WAP Cloud Security Cloud Storage Cloud Testing Cloud Virtualization Rackspace Cloud Content Writing Course Content Devel Drupal CMS Java Documentum Joomla liferay All the above course training will be provided Please send your latest profile to the given mail id: If you have any questions please contact Kevin [080-].

Humancapital Management Ltd. • We [http://www.humancapital.in/] are looking for Training co-ordinators/BDEs/Training managers for the following specialization. • This going to be in our corporate office. They need to join in 3-4 days time. • The salary will be competent from their current package. • They are responsible to configure the courses/batches periodically. • They need to be connected with the trainers also apart from the Participants. • They will be given the revenue targets to meet periodically. • They should have handled the following topics: Subject area: REACH PegaREACH, PegaREACH Application, PegaREACH Workbenc, Sub topics:Programming Languages Urgent opening. Please send your latest profile to the given mail id.- If you have any questions please contact: APARNA [080-].

JOB DESIGNATION: Hospitality Trainer ROLE/POSITION: Training JOB LOCATION: Indore SALARY: Depends on Experience (Up to 2.4-3) JOB Responsibility: Giving training to staff (waiter, workers etc.) regarding hospitality; to present there self, to work properly, to maintain hygiene, to maintain sanitation etc. He has to travel to the site to train people. Can work in part time or full time Experience Required 2-3 Years Qualifications Any Graduate

Post:- Training Manager H.Q:- Kolkata Vacancy-1(One) Criteria- Experienced Male/Female within 40yrs, Graduate(Any Stream),having experience in PMT, as Training Manager Job Profile:-has to educate people regarding product knowledge, guide them to develop skills like- selling skills, behavior technique, communication skill, objection handling, detailing, market survey, selection of right customers for the right products, what to do and what not do in field work. Salary:- Rs./month + DA + TA Date of Interview:-May, Regards:- Job Hunt Consultancy,Kolkata.M-

JOB DESCRIPTION JOB TITLE: TRAININIG MANAGER HR QUALIFICATION: GRADUATION/preferably MBA EXPERIENCE: 1 to 2 years AGE: Below30 JOB LOCATION: BANGALORE VAICANCY: 50 FUNCTIONS: 1. HR: Recruitment, payroll,staffing,training, Roles and responsibilities: • Responsible to identify and acquire corporate Clients, Institutional Clients, Govt Clients, NGO Clients, Individual clients for Humancapital Products and Services to generate revenues. • Responsible to generate Leads and convert them to realized sales • Responsible to Maintain and develop existing and new customers • Responsible to Monitor the clients Satisfaction, customer support and service delivery from Branches • Responsible to Monitor the revenues from each client and improve the transaction volume from each client • Visiting candidates directly and converting them as trainees for Humancapital training centers. • Responsible to carry out market research, competitor and customer surveys. • Responsible to attend meetings with other company functions necessary to perform duties Thanks & Regards prasanna Email: contact:

Keep up-to-date product / process knowledge * Instructing new hire and conducting process specific training * Conducting refresher/ corrective trainings * Developing training content * Review existing training materials and make revisions. * Generate training reports * Complete daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner Desired candidate: - Must be a graduate - Must to speak Hindi or Telugu or Kannada - Minimum of 6 experience in BPO Industry and 4 years experience in Training. - Female candidates are preferable - Willing to travel across India for training (Once in a month) Interested and suitable candidates can forward their profiles for interview schedule to or contact me over

Title: Manager Inbound Sales Reports to: Sr. Manager - Operations Based at: Gurgaon Job Summary Manager will be responsible for the team s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the sales program. Job profile Managing AM s and their respective teams and responsible for the overall personnel, performance, and discipline of the assigned teams. Provide direction, support & supervision to the assigned team & ensure resolution to their daily problems Provide Coaching and counseling to his/her team members through data scrubbing and analysis. Identify Team s Training needs & organize refresher training sessions, periodic one o ones & career progression discussions for continuous improvement and employee development. Conduct confirmations and yearly appraisals for his/her respective alignment. Share daily/weekly/monthly reports with the team. Review & analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity Deliver desired SLA s and meet/over achieve performance expectations as per defined scorecards Share regular process updates with the team members and drive the assigned team to deliver as expected and follow directions Manage the shift/queue as Duty Manager and monitor queue to provide desired productivity and effective call handling Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer. Participate in hiring and provide capacity planning/hiring feedback and forecasting Implement and act in accordance with the organization s information security policy Protect assets from unauthorized access, disclosure, modification destruction or interference Monitor and report any change in the behavioural pattern of the direct Report that may lead to a security risk Make the direct report aware of the information security policy and updates Report breach of security events or other security risks to the organization The employee is also expected to play the role of a change agent to help institutionalize Quality & Control across the Organization, constantly seeking, sharing & implementing best practices Keep a vigilant eye that right talent is hired as per process requirements. Ensure that the process training has been conducted successfully. Skills Required Should possess excellent communication & inter personal skills and should demonstrate ability to interact with people freely and fluently Should possess Good Leadership & Management skills Change Management & Analytical/Problem solving skills Quick decision maker and a fast learner Should be Multi tasking and a Go getter Organized and Team player Result Oriented & able to deliver within timelines Should have interest in Technology and possess basic Tech knowledge of computers, peripherals, Software etc Working Knowledge of latest tools like Microsoft Office etc. Certification like CCNA, MCSE, Bsc IT would be an added Advantage for Tech sales profile Minimum of 3-4 years in Deputy Manager/AM profile in tech sales process Call OR MAIL

Dated on 04.10.2021 EDM SOFTWARE SOLUTIONS PVT LTD COMPANY [Training & Placements Institute] COIMBATORE edmsofttech@gmail.com 9791684242 Dear Candidate.., Our Candidate is recruiting talented, hardworking, experienced/fresher and enthusiastic candidates for General Manager to work in Abroad as a permanent staff. Designation: Manager Qualification: Any Degree UG/PG [Any Stream] Skills: Basic skills and skills of balancing multiple tasks at the same time is required. # Interpersonal skills. # Communication and motivation. Salary will be provided as per profile and qualification by the company. Both Male and Female Candidates are required. THANKS AND REGARDS EDM SOFTWARE SOLUTIONS PVT LTD COMPANY [Training & Placements Institute] COIMBATORE edmsofttech@gmail.com 9791684242

BHUMI Company Name, Profile, Work Culture: Bhumi is one of India’s largest independent youth volunteer non-profit organisations. Bhumi as a platform will enable over 15,000 volunteers in more than 15 cities across India for causes like education, environment, animals, community welfare etc. in 2016. Bhumi is the recipient of the ‘Leader in Volunteer Engagement Award’ conferred by iVolunteer Geographical Presence: Tamil Nadu, Karnataka, Telengana, Maharashtra, West Bengal, Rajasthan, Madhya Pradesh, Goa and Delhi NCR. Bhumi volunteers primarily work amongst over 18,000 underprivileged children with the aim of providing children with quality supplementary education to enable them become responsible and productive citizens of the future. Bhumi has two core areas of work - Education and Civic Projects Ignite: Transformational Education Ignite is Bhumi's supplementary education programme for under-privileged children. The programme is delivered during the weekends by trained volunteers of Bhumi. The programme consists of English, Mathematics, Science, computers, mentoring, arts, sports and life skills support. Catalyse: Transforming Citizenry Catalyse consists of Bhumi’s civic initiatives that engage volunteers in causes like animal welfare, community welfare, disability, environment, health etc. The programmes consisting of one-off and regular volunteering activities engage over 10,000 volunteers each year in over 20 cities across India. Industry: Volunteering, Non-Profit, Education, Civic Initiatives Functional Area: HR, Volunteer Management Point of Contact for CV’s / Email ID - 08041212005. Number of Vacancies: 1 Keywords: Manager, Volunteer Engagement (Full Time), HR, Human Resource, Volunteer Manager, Volunteer Management, HR Aspects. Job Title / Designation: Manager, Volunteer Engagement (Full Time) Job Description: •Plan and strategise HR aspects of volunteer management within cities and across new cities with set goals •Managing and coordinating with project specific HR managers and city level coordinators and managers related to volunteer management aspects •Coordinating Training and Induction of new volunteers nationally •Facilitating volunteer engagement activities at city, project and national level through physical meets and social media •Tracking and monitoring volunteer attendance nationally and coordinating with volunteer recruitment team to fulfil volunteer shortage •Facilitating volunteer recognition through city teams and coordinating annual volunteer awards •Volunteer feedback management and managing volunteer database Key Functions & Roles of the Candidate: •Excellent interpersonal and communication skills – English, Hindi and/or Tamil •Basic computer skills – Word, Excel, Powerpoint - essential •Proactive, Self-Monitored, Resourceful, Accountable •Problem solving and Decision making skills are essential •Willingness to travel as required •Having a two wheeler - desirable Specific Skill Set: •Expected Age: Below 35 •Scope: Willing to work flexible hours Minimum/Maximum/ Work Experience Required: Annual CTC: 3 Lakh - 3.60 Lakh. Location(s) of Job: Chennai. Minimum Education Requirements: Any graduation No of rounds of Interviews: 3 Work Timings: 10 AM to 7 PM Travel & Allowance: Actuals Languages: English, Hindi or Tamil Relocation & Reimbursement: Can be discussed once selected Any other skill set: We are looking for someone who is committed to Bhumi for at least three years. If you qualify and are interested to take up the role, send in your resume along with a brief note on your aptitude for this role

We are looking for a skilled HR Manager to oversee all aspects of Human Resources practices and processes. You will support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services. Job Responsibility includes recruitment, training, career development, compensation and benefits, employee relations, industrial relations, employment law, compliance, disciplinary and grievance issues, redundancies etc Preference will be given to Candidates having MBA-HR from reputed institutes/ MBA-HR with working experiences with Pharma companies.

company- designation- training devt manager/exe qualification- +3/MBA exp- 1-2 yrs skill- good fluency salary- 9200 location- bbsr,ctc,berhampur

company- IACM smart learn ltd designation- placement exe/ training n devt manager qualification- +3/ MBA exp- 1-2 yrs, freshers also apply skill- same salary- 10k-18k location- all over odisha

TECH-TRAINING POSITIONS • We [http://www.humancapital.in/] are looking for Training co-coordinators/BDEs/Training managers for the following specialization. • This going to be in our corporate office. They need to join in 3-4 days time. • The salary will be competent from their current package. • They are responsible to configure the courses/batches periodically. • They need to be connected with the trainers also apart from the Participants. • They will be given the revenue targets to meet periodically. • They should have handled the following topics: Subject area: Business Objects Sub topics: Business Objects, WorkDay SaaS

Designation: Manager Experience: 0-3 years Salary: 1 lac – 4 lacs/annum Location: Gurgaon Job Description: Core Functions/Responsibilities Maximize revenue generation with regular follow-ups till lead closures. Identifying and networking with prospective client Generating business from existing accounts and achieving profitability and increased sales growth. Managing Client relations & briefing projects and arranging site visits. Coordinate with Operations Team to get closures. What company Offers: Employee friendly policies and procedures. Great slabs and multiple projects to sell. Great incentive slab. Intensive training program for team to keep them motivated to achieve desired results. Fixed Salary+ Conveyance+ mobile+ Perks+ Incentive

Lead and direct the Human Resource team to deliver a comprehensive HR service to the business *Employee Relations managing absence, disciplinary, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement *Performance Management: coaching managers on performance management issues and processes *Learning & Development: providing guidance on development for managers and their teams *Training: Implementing the training and development agenda; identify areas that need attention and improvement *Recruitment & retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns *Reward advise and support employees on company benefits *In conjunction with the Head of HR, ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies. *Working with senior managers, coaching them and advising on all people issues *Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills *Managing priorities between casework and projects *Managing HR budgets

Experience 0 to 2 yrs Salary Rs Lacs p.a. Location Delhi / NCR Key Skills hr executive back office executive front office executive customer service executive Job Function Sales / Business Development Industry Telecom Specialization Channel Sales Qualification: Any Post Graduate Any Graduate Salary: - Negotiable. Industry: Telecom, IT & LED products. Role Category: Recruitment, Training and development. Role: HR Executive, Desired Candidate Profile: Education: Any Graduate - Any Specialization PG Any Post Graduate, Preferably MBA/PGDM - HR Any Doctorate & Under Graduate Not Required.

Franchise Sales:• Database building• Identify key franchise prospects in the territory by doing calls and explaining them about the basics of business modal. â€¢ Follow up on the incoming leads received through various sources.• Send 1st level information mails to prospects• Getting good quality PHFs (client information forms)from the prospects  â€¢ Arranging meetings at National Headquarters or outside• Participation in activities for franchise sales like FROs, BOS etc.• Travel to RE/MAX Region for providing supporting during their franchise sales events• Taking 1st level and 2nd level meeting with the franchise prospect of the team members• Instrumental in closing a franchise sale â€¢ Maintaining daily call tracker• Send information to database and prospects regarding news about RE/MAX like newsletter, media coverage etc.• Keeping abreast with the Real Estate knowledge and competition Franchise Development:• Acting as accountability partner to the assigned Franchised Offices• Visit to Franchises• Identifying the training needs of the franchises and coordinating with NHQs for the same Skills• Excellent communication Skills and pleasing personality• Experience in Real Estate industry/Franchising industry preferred 

Job Description: We are searching for outstanding web developers to be responsible for developing innovative, reusable Web-based tools for progressive online activism and community building. Our web developers work closely with our project managers, strategists and design team members to develop specifications and make recommendations on the use of new and emerging technologies. Programming, graphic design and database administration are all elements of this position. Responsibilities Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables. Produce project estimates during sales process, including expertise required, total number of people required, total number of development hours required, etc. Attend client meetings during the sales process and during development. Work with clients and Project Managers to build and refine graphic designs for websites. Must have strong skills in Photoshop, Fireworks, or equivalent application(s). Convert raw images and layouts from a graphic designer into CSS/XHTML themes. Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients. Communicate to the Project Manager with efficiency and accuracy any progress and/or delays. Engage in outside-the-box thinking to provide high value-of-service to clients. Interested candidates can apply with your updated resume with below mentioned details: - ,mangal city mall, above mcdonald, vijay nagar, indore, Timings: am to 5:30 pm Contact person: aditi (HR) Contact no.: landline no.: -

Job Description. talent acquisition2. human resource operations3. resourcing & development 4. training and development 5. employee exit management.

Required Agency Manager for Delhi-NCR Location Level: Senior Executive Channel: Agency Distribution Key accountability: • Recruit qualified agents • Conduct weekly / monthly meeting to review performance, disseminate Company information, address common problems and concerns and rally the team to achieve goals • Set weekly production target for team of agents • Identify agents development needs and work with Training Department to schedule appropriate technical, product and skills training • Accompany agents on customer visits to support and improve sales skill • Develop agents in line with career development / training requirements of the Company • Responsible for the activisation of the agents • Motivate by providing support, recognizing good performers and arranging appropriate team-building activities • Review agent performance against target and identify training needs • Ensure agents work in accordance with Company standards, the regulation and ethics and maintain licensed status • Make necessary decisions based on agent performance • Handle complaints in a timely and professional manner • Host events for customers to develop new and long-term relationship Key customers / stakeholders: LAs, Branch Sales Manager, Training Manager, Channel Ops Reporting Manager: Branch Sales Manager Qualification: At least Graduation (MBA is preferred) Experience • 3+ years • At least 3 years of experience in Sales. • Experience in Life Insurance would be an added advantage. • People with entrepreneur (own small business or business background) mindset and strong local network will be preferred Compensation: Total CTC: Lacs PA

AMSI Technologies is conducting a technical publication training program for selected candidates. Technical publication is one of the growing domain in the aerospace world. This industry requires enormous engineers with good engineering background and English language skills. This program is available for candidates who pass our in-house written test and assessment process.This is an intermittent opportunity for both fresh and experienced graduates who are awaiting an opportunity to work in the aerospace field or multi-national co-corporate companies. Course content •Basics of technical writing •Reviewing and proof reading the content •Effective content creation •ASD Simplified tech English (STE) •English grammar •Aircraft basics and power plant •Introduction to Aircraft and Engine manuals •Introduction to aerospace standards •ATA (iSpec 2200) and Task numbering system •ASD Simplified tech English (STE) •AECMA S1000D and Task numbering system •Aircraft Maintenance Manual (AMM) •Aircraft Illustrated Parts Catalogue (AIPC) •Component Maintenance Manual (CMM) •Structural Repair Manual (SRM) •Service Bulletin (SB) •Aircraft Schematic and Wiring Diagram Manual •Engine Maintenance Manual (EMM) •Introduction to Authoring Tools •Interpretation of Engineering Drawing •Personality Development Sessions •Email and behavioral etiquette •Interview based personality training •How to focus and deliver •Right first time approach •Problem solving and team work •How to be smarter and meet success Skills and expertise •Create/edit manuals based on inputs •Update and maintain personal training and development records •Product development life cycle Authoring to delivery •Compliance - Ensures authoring processes •Culture: Delivery of 'Right First Time' ethos •Process Improvement: Supports continuous improvements in process and delivery and works with stakeholders internally •People: Works with Production team, Team Lead, Technical Lead and Training Manager to consistently improve knowledge/performance, and highlights concerns to necessary management stakeholders •Data Security: Adheres to data security policy Eligibility •AME/AMAeSI/BE/B tech – Aerospace / Mechanical with 60% aggregate marks •Good writing and speaking skill in English language •Basic engineering subject knowledge •Good aptitude and interpersonal skills Assessment Process •General English (Simple English) test •Basic Engineering Technical Test •Aptitude Test (Logical Reasoning) •Assessment Interview •Management/HR Interview/Seminar

Find Out Vacancy in IT industry & place out students over there. etc

We have urgently required enthusiastic & dynamic candidates for Branch manager, Asst. Manager, & Marketing manager in our company who can give best efforts in favour of company Selection & Designation will be as per qualification & experience Designation 1) Branch Manager - (Graduate) Training period salary 12,000 + Incentives After training Salary 25,000 + Incentives + convince + Mobile 2) Assistant Manager (Intermediate) Training Period Salary 10,000 + Incentives, After Training Salary 20,000 + Incentives + convince + Mobile 3) Marketing Manager (Intermediate/Graduate) - Training Period Salary 10,000 + Incentives, After Training Salary 15000 + Incentives + convince + Mobile Job Placement at - Lucknow, Bahraich, Barabanki, Ambedkar Nagar, Gonda, Rai Bareilly, Faizabad, Sitapur, Lakhimpur-Kheri, Shahjanpur, Sultanpur, Basti, Hardoi, Sandeela, Malihabad. and rest of U.P. Interviews going on 11:00 AM to 1:00 PM and 2:00 PM to 4:00 PM. For more info call Gaurav Srivastava

Dear candidate we are pleased to inform you we have open new BRANCHES IN LUCKNOW AND ALL OVER UP,So we have Requirement official and Marketing staff. -Post-BRANCH MANAGER Qualification-Post Graduate,Graduate Salary-twelve thousand during training. After training twenty thousand to twenty five thosand+Mobile+TA/DA+Incentives/Bonus Job Profile-BRANCH HANDLING,CANDIDATE MOTIVATION AND DAILY ADMINISTRATION WORK. -Post-ASSISTANT MANAGER Qualification- Graduate Min Exp.-Oneyear Salary-ten thousand during training. After training fifteen thousand to twenty thusand+Mobile+TA/DA+Incentives/Bonus Job Profile-BRANCH HANDLING,CANDIDATE MOTIVATION AND DAILY ADMINISTRATION WORK. - Post-MARKETING MANAGER Qualification- Graduate,highschool,intermediate Salary-eight thousand during training. After training ten thusand to fifteen thousand+Mobile+TA/DA Job Profile-BRING ORDERS OF SECURITY GUARDS FROM MARKET -Post-SUPERVISOR Qualification- highschool,intermediate Salary-eight thousand during training. After training ten thousand to fifteen thousand+Mobile+TA/DA Job Profile-CHECKING ATTENDENCE OF SECURITY GUARDS FROM MARKET -SECURITY GUARDS-Six pass but not compulsory, Salary-six thousand per month during training of fourtyfive days and after training eight thousand NOTE- -Selection on Qualification Basis,Direct Selection -Documents-two photos, marksheet,all Xerox, one Id proof, All interviews in going on.Freshers can also apply. Reference-PRIYANKA BHARTI (HR OF TSGS)

SAP SOLUTION MANAGER ONLINE TRAINING.... Training Icon is a Global Interactive Learning company started by proven industry experts with an aim to provide Quality Training in the latest IT Technologies. Training Icon has a pool of Expert Trainers worldwide on all the technologies to train the students. Training Icon is offering Training services to Major IT giants and to individual students worldwide. About Our faculty: we have excellent SAP SOLUTION MANAGER instructors who have real time experience plus expert orientation in Online Training. You Can Attend FREE DEMO Classes We offer you: 1. Interactive Learning at Learners convenience 2. Industry Savvy Trainers 3.“Real Time" Practical scenarios 4. Learn Right from Your Place 5. Customized Course Curriculum 6. 24/7 Server Access 7. Support after Training and Certification Guidance 8. Resume Preparation and Interview assistance 9. Recorded version of sessions We have a new batch starting on SAP SOLUTION MANAGER Online Training. We also provide online training on SAP HANA, SAP BASIS, SAP ABAP, SAP FICO , SAP BI, SAP BO,SAP OIL & GAS, SAP All Modules, ORACLE APPS ALL MODULES,ORACLE DBA,WORKDAY,HADOOP,JAVA,MS DYNAMICS AXAPTA,ALL ETL TOOLS, WEBLOGIC Experience the Quality of our Online Training. For Free Demo Please Contact VENKI, INDIA: +91-9666900051, US: +1 408-791-8864, Email id: info@trainingicon.com http://www.trainingicon.com

VirtualNuggets Training facility is equipped with top of the line tools, software and systems to current a real life scenario to each student and professionals. VirtualNuggets Starting a New Batch on IBM Tivoli Access Manager Online Training for every 15 days. IBM Tivoli Access Manager for Enterprise Single Sign-On is a simple and flexible access management solution that combines convenient single sign-on with session management and user tracking/audit capabilities - IBM Tivoli Access Manager Online Training We not only just provide just training and leave you on your own way but also support you even after you get into job. We Specially Offer Online based IT Training in on Software Courses. If you are in any place, any country and any time learn without any setback. You may practice exercises and on role projects which are given by our certified experts. Contact our support team for More Details: India: +91-8885560202; USA: +1-7076668949 Email: info@virtualnuggets(dot)com Web URL: http://www.virtualnuggets.com/ibm-tivoli-access-manager-online-training.html

Designation - Customer Success Manager Experience: 5+ years Location Baner, Pune Salary - 25 LPA PROFILE OVERVIEW The Customer Success Manager engages and retains customers by helping them make their mobile app strategy incredibly successful. As a Customer Success Manager, you will serve as the principal point of contact for multiple customer accounts globally to drive adoption, retention, renewals, customer satisfaction, engagement and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen. You provide data-driven decisions, support and business intelligence that is timely, accurate, and actionable. You will work closely with the sales and product teams to ensure that new accounts are on-boarded effectively and existing accounts have the resources, training/consultation and support to achieve their desired results. The ideal candidate should possess a strong customer success background with 5+ years of experience in SaaS Products. List of Companies - Wingify, Agile CRM, Browser Stack, Web Engage, Shop Socially, Helpshift, Unbxd Inc, Push Crew, Freshdesk, Kayako, ZohoCRM, Adobesystems, Capillary Tech. (Experience working with these company prefer) **Only SAAS based companies **Responsibilities: * Create a complete customer success process and team to drive retention, renewals, adoption, training, on-boarding, customer satisfaction, engagement and growth Increase customer satisfaction by understanding business needs, on-boarding and training and to facilitate additional help and resources, as applicable through the customer journey. * Serve as the primary post-sales point of contact with customers. Create strong relationships and work with customers to establish and achieve critical goals, or other key performance indicators along with providing regular feedback at every step of the customer journey *Track and monitor customer activity and usage patterns to identify churn risk and work proactively to eliminate churn risk * Act as an escalation point for customers to drive problem resolutions in a timely and proactive manner * Maintain a deep understanding of our product and industry knowledge to be able to tell customers about the most relevant features/functionality for their specific business needs * Serve as the voice of the customer and provide internal feedback on product improvements, feature requests and bugs. * Document all communication with users and accounts accurately and in a timely manner via various tools. Ensure that issues are escalated appropriately to internal departments and management. * Regularly update all training materials, resources, FAQ s etc. * Upsell and Upgrade Customers, as applicable **Required Experience and Skills: * Minimum 5+ years of Customer Success, Account Management, Customer Service & Training * Past experience of setting up customer success divisions * Ability to create and manage a team of 2-3 executives * Strong written and verbal communication skills with a good technical aptitude *Prior Experience of working with a SaaS company is mandatory *Good understanding of web applications, mobile applications and marketing tools would be preferred * MBA Graduates would be preferred Interested Candidates mail their updated CV - rajhr.ent()gmail()com so we can call you for telephonic interview.

A restaurant s front of house manager is responsible for overseeing an establishment s dining room and customer experience. The specific responsibilities vary from restaurant to restaurant depending on size, staff, budget, and the general manager s preferences, but the following tasks are almost always associated with the job: Interview and Hire Staff Front of house managers are responsible for a restaurant s bar and waitstaff. Hiring the right people for these roles is critical to a restaurant s success and reputation. Front of house managers must occasionally develop a specialized hiring process to meet a restaurant s needs. Manage Staff Training Even experienced servers, bartenders, hosts, and bussers might need training to meet the specific needs of a particular restaurant, so front of house managers schedule and direct training sessions. Training is even more critical for inexperienced staff, so they also arrange additional training to help set new employees up for success. Supervise Upkeep of Guest Areas The front of house manager is also responsible for supervising the cleaning and maintenance of guest areas. Directing staff to attend to messes or accidents and assisting in cleanup are both critical responsibilities in maintaining the customer experience. Shift Planning Ensuring each shift is properly staffed is essential to running a successful restaurant. Front of house managers use scheduling systems to assign waitstaff based on anticipated demand. They also direct staff to handle unexpected situations and customer concerns throughout a shift as needed.